VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals.
With over 250,000 users across more than 10,000 locations in 21 countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!
Join our team and work directly with customers to customise VoCoVo systems to their needs. Provide technical support, assisting our partners with advanced system diagnostics and issue resolution. Additionally, ensure the highest standards by supporting the VoCoCare warranty policy. Please note, to apply for this Technical Support Specialist position you must be based in the UK and have the legal right to work in UK.
This role is hybrid and requires 1 day per week working from our office in Shipton-Under-Wychwood OX7 6XU.
Requirements for Technical Support Specialist
1. Proficiency in technical software and firmware, with a strong level of expertise.
2. Previous experience working with Linux and in a telco/telephony environment is highly desirable
3. Strong organisational skills and effective time management abilities.
4. Exceptional communica...