Risk and Compliance Solicitor - Cardiff
Excellent opportunity for a Risk and Compliance solicitor to join a top 100 commercial law firm who are based in impressive purpose-built offices in central Cardiff.
As part of this role, you'll be responsible for handling client complaints in line with the firm's Complaint Procedure. Your tasks will involve:
1. Engaging with complainants and internal staff
2. Conducting thorough investigations and crafting appropriate responses
3. Keeping meticulous records of complaints
4. Occasionally liaising with the Legal Ombudsman for escalated cases
In addition, you'll manage notifications of potential and actual professional negligence within the firm, which includes:
1. Investigating reported circumstances and establishing facts
2. Providing guidance on necessary actions and assistance
3. Advising on conflict resolution and pre-action protocol
4. Collaborating with the Head of Compliance and Quality, internal stakeholders, insurers, advisers, and external parties as needed
5. Maintaining accurate records of professional indemnity matters for the firm.
This is a full-time position, and the successful in-house lawyer can expect a blend of office and home working.
For more information about this role please contact Hannah Somers at Chadwick Nott.
(t) 0117 917 1929
(m) 07435 943574
(e) hannahsomers@chadwicknott.co.uk
*At Chadwick Nott, we are committed to developing a diverse and inclusive culture as well as supporting our large client network achieve the same. We are an equal opportunities employer and encourage applications of all qualified candidates regardless of their age, sex, race, disability, sexual orientation, culture or any other personal characteristic. We champion and celebrate diversity in the workplace. Where a level of experience is indicated, please note that this is only a guideline.*
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