Title: Warehouse Operative
Reports to: Head of Trojan Tools
Location: Trojan Tools Ltd - Newton Abbot
Job Purpose
You will help support the operational side of the business and be responsible for stock replenishment and order picking for delivery to our customers. You will also book stock in/out via our computerised system and support the business as needed.
At times will be required to help customer service/ sales team of the business by receiving phone and email orders and ensuring these are inputted and ordered on the system.
Key Accountabilities
* Responsible for receiving and checking all deliveries
* Picking and packing orders for delivery to customers
* Handling external calls and emails in regard to queries and orders and dealing with these in an efficient and correct manner.
* Ensure all stock is stored in the correct manner
* Ensure stock is ordered and replenished in timely manner to prevent customer delay
* Liaise with suppliers and handle queries relating to delivery and stock discrepancies
* Keep inventory management systems up to date
* Move and rearrange stock, either by hand or using heavy lifting equipment
* Support with the implementation of a stock and inventory control management system
* Conduct regular stock takes
* Make recommendations for improvements within the warehouse on an ongoing basis
Key Skills and Behaviours
* Possess good verbal and written communication skills
* Good all-round administrative abilities to input orders on the system
* Excellent telephone manner
* Resourceful, self-driven and motivated
* Store/ warehouse experience highly advantageous
* Confident IT Skills – computerised stock management system
* Recognition of Health and Safety protocols
* Good organisational and time management skills
* Initiative-taking with a dedicated approach
* Attention to detail and accuracy
* An ability to work under pressure and to deadlines
* Resourceful, self-driven and motivated
* An ability to work independently and as a team
* A flexible and can-do attitude
* Confident use of logistics equipment i.e pallet stackers and trucks
* A full UK driving licence would be preferential
Professional Qualifications
* Non required for this role
Job Types: Full-time, Permanent
Pay: £11.44 per hour
Expected hours: 37 per week
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Work Location: In person
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