About Montcalm Collection
United by timeless style and peerless service, Montcalm
Collection is London’s compendium of luxury hotels. Housed in elegant Georgian
townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped
skyscraper, each hotel reveals a different chapter in the city’s story.
The hotels in the collection include a historic brewery,
reimagined as a vibrant modern hotel: Montcalm Brewery. A storied city-slicker,
housed in the former headquarters of the Royal Mail: Montcalm Royal London
House. A property with a bold new perspective at Montcalm East, part of
Marriott’s Autograph Collection. And a duo of mindful hotels which set a slower
pace: Inhabit, Southwick Street and Inhabit, Queen’s Gardens, both part of
Design Hotels.
Our flagship hotel is on the brink of a bold new era. Its
Grade II-listed building on the cusp of Park Lane has been sensitively
refreshed by architects Holland Harvey. Interiors are being rejuvenated by
Studio Mica and Studio Est. We have added a new signature restaurant helmed by
a world-famous chef, alongside a dapper lounge and bar. Communal areas,
bedrooms and suites have all been artfully redesigned; our spa and Grand
Ballroom will re-emerge as modern icons.
Conscious, cultured, characterful, and considerate, Montcalm
Marble Arch is a five-star hotel set on a historic crescent that sits proudly
at the top of Park Lane, steps from Hyde Park and the West End, with a toe in
Marylebone, bringing a fresh, holistic hospitality approach to London luxury.
The respectful, sensitive full restoration includes a wellness space,
community-welcoming public spaces and a restaurant helmed by an internationally
acclaimed chef.
Overview
At Montcalm Mayfair we are dedicated to providing safe and secure environment for both our guests
and staff. To ensure we maintain the highest standards of safety and security,
we are looking for a professional and reliable Hotel Security Officer to join
our team.
Key Responsibilities
* Monitor
and ensure the safety and security of hotel guests, staff, and property.
* Operate
surveillance systems and monitor cameras to detect and respond to
suspicious activity.
* Conduct
regular foot and vehicle patrols of the hotel premises to ensure a secure
environment.
* Respond
quickly and professionally to emergencies, including medical incidents,
fire alarms, or security breaches.
* Manage
the entry and exit of personnel and vehicles, ensuring that only
authorized individuals are allowed access to restricted areas.
* Maintain
accurate records of incidents, actions taken, and daily security logs.
* Participate
in emergency drills and be ready to execute emergency plans as needed.
* Work
closely with hotel management, local law enforcement, and other emergency
services as required.
Working Conditions
·
Must be available to work nights, weekends, and
holidays as required.
·
Must hold a valid security officer license (if
required by local laws).
Essential Skills and Qualifications
* Previous
experience in a security role, preferably within a hotel, hospitality, or
similar environment.
* Knowledge
of security protocols, surveillance systems, and emergency response
procedures.
* Experience
with conflict resolution and guest service is a plus.
* High
school diploma or equivalent (required).
* Certification
in security training or relevant courses (e.g., First Aid, CPR, security
officer training) is preferred.
* Strong
observational skills with attention to detail.
* Ability
to remain calm and composed in stressful or emergency situations.
* Excellent
communication skills, both written and verbal.
* Ability
to work independently and as part of a team.
* Knowledge
of hotel policies and local laws related to security and safety.
* Must
be able to stand, walk, and patrol for extended periods.
Must be able to lift up to 44 pounds and perform physical
tasks required for emergency situations.
Benefits
* Collaborative and
empowering team dynamics.
* Pathways for promotions
and growth within the brand.
* Recognition and Rewards
Program.
* Access to an array of
discounts via our Benefits Platform.
* Comprehensive training
through Certified Classroom and E-Learnings.
* 28 holidays annually,
inclusive of 8 bank holidays. Additional holidays post 2-year tenure.
* Health incentives:
Cash-back on optical, dental, chiropractic, and physio services.
* Concession on gym
memberships.
* Nutritious meals provided
during shifts.
* Inclusive pension schemes
Eligibility
Candidates must be authorised to live and work in the UK.
Currently, visa sponsorship is not available for this role.
Equal Opportunity Employer
At Montcalm Collection, diversity and inclusion aren't just
buzzwords. We genuinely value the unique perspectives everyone brings,
regardless of gender, ethnicity, age, disability, or background. Our culture
thrives on mutual respect, and we provide a workplace free from discrimination
and prejudice.
Should this role resonate with your aspirations, please
apply. If not shortlisted, we encourage you to explore other opportunities with
us, either now or in the future.
Note: If you do not hear from us within 14 days,
kindly consider your application as not shortlisted for this role.