Outpatients and Theatre Capacity Manager
Outpatients and Theatres Capacity Manager | Farnham, Surrey | Band 7/8a depending on experience | Excellent Benefits | Permanent | Full Time | Free On Site Parking
Main duties of the job
1. To communicate available capacity for outpatients, theatres, endoscopy and ambulatory theatres to the Medical Society and their secretaries to minimise the downtime of these key areas.
2. To build effective partnerships with secretaries and consultants, increasing Consultant engagement whilst delivering on targets for theatre and outpatient utilisation.
3. To provide a single point of contact for consultants and secretaries in regard to theatre lists and allocation of fixed and ad hoc sessions with guidance and support from the Theatre Manager, or removal of sessions where there is the prospect of being under-utilised.
4. To work alongside clinical areas such as outpatient nursing, wards, theatres, endoscopy and pre assessment to ensure that all resources are available to support assigned cases.
5. To work with Spire utilisation tools and reports to support activity and attend and/or chair Utilisation Meetings.
6. To support Anaesthetic coverage for lists and where necessary liaise with consultant body to ensure named person is allocated to the list and to build long term solutions for anaesthetic cover.
7. Ensure the hospital is able to provide as much capacity as possible to reduce time from first referral to treatment.
About us
Due to a period of innovation, Spire Clare Park Hospital are recruiting for an experienced Utilisation Capacity Manager. We are looking for a driven, customer focused individual to join our team on a full time and permanent basis.
Who we're looking for
1. Candidates should demonstrate strong communication and operational skills to be able to effectively negotiate and facilitate maximisation of capacity management in a healthcare setting.
2. Ability to influence a wide group of stakeholders and build relationships to deliver a shared goal.
3. Previous experience of working within the healthcare industry or a similar customer orientated organisation.
4. Demonstrable ability in problem solving and prioritisation skills.
5. Strong communication skills demonstrating an ability to positively influence key stakeholders.
6. Swiftly understand the cause of challenges and be able to work collaboratively with multidisciplinary teams to resolve.
7. Willingness to take ownership and responsibility to deliver solutions.
8. Excellent communication and interpersonal skills.
9. Ability to prioritise and manage own workload.
10. Hunger and passion for increasing patient throughput.
Qualifications & Training, Skills and Knowledge
1. English Language and Mathematics GCSE or equivalent qualification.
2. Demonstrable ability to process data effectively and accurately.
3. The ability to work in a methodical, systematic way.
4. The eye for attention to detail.
5. Excellent IT literacy including using Spire's Patient Admin System, Outlook Theatre Diaries, Excel and Business Objects.
6. Ability to communicate clearly both verbally and in writing with different disciplines of healthcare staff, including Consultant users.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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