Employer: Kingston and Richmond NHS Foundation Trust
Employer type: NHS
Site: Kingston and Richmond NHS Foundation Trust
Town: Kingston upon Thames
Salary: £31,081 - £33,665 per annum inclusive of Outer HCAS
Salary period: Yearly
Closing: 19/12/2024 23:59
Band 4
Home, Community, Hospital
Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development.
We are proud to be recognized for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC).
Our Trust Values
* Compassionate: We provide care with kindness, understanding, and empathy for all.
* Inclusive: We embrace diversity and respect the unique contributions of every individual.
* Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
* Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.
Job Overview
The Fracture Liaison Service Coordinator will form an integral part of the multidisciplinary team approach in caring for patients at risk or diagnosed with osteoporosis or who have fallen and/or fractured. They will work closely with the Clinical Nurse Specialists/Consultants to ensure the coordination and management of patients at all points of their treatment in line with national guidelines.
The post holder will be expected to routinely monitor and validate the waiting times, ensure patients are booked accordingly, and produce clinic letters following their appointments, ensuring all clinical correspondence is sent out in a timely manner. Data collection is an important part of this role and integral to showing its success.
The Fracture Liaison Service Coordinator will be a point of contact fielding queries or escalating concerns regarding the patient pathway.
Main Duties of the Job
1. To work with Consultants and Nurse Specialists across Rheumatology and Orthogeriatric teams to provide administrative support to the Fracture Liaison Service.
2. Coordinate patient referrals to the Fracture Liaison Service, appropriately directing for triage and ensuring that all patients have an outcome following referral.
3. To check timing and process follow-up appointments, including ensuring blood tests are up to date. Monitor patients through the patient pathway to ensure that care is provided efficiently and in accordance with treatment guidelines.
4. To exchange information with patients relating to appointments, including re-arranging appointments and notifying patients of any cancellations that may occur.
Working for Our Organisation
Development and Staff Wellbeing
Your growth and personal happiness matter to us. We’re committed to fostering your professional and personal development within a supportive, empowering environment. We actively support colleagues to take part in research, quality improvement, and innovation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, and a 24/7 employee assistance programme.
Detailed Job Description and Main Responsibilities
Please see the attached job description and person specification, as your application will be assessed against these criteria.
Person Specification
* A and I
Your Application
Please ensure your supporting statement aligns with the job description and person specification, as your application will be assessed against these criteria.
References: Please provide 3 years of employment/educational history with professional email addresses. If you cannot supply these, inform the interviewers to avoid delays in pre-employment checks.
Closing Date: To keep our recruitment process efficient, some vacancies may be capped and closed early once we receive a sufficient number of applications.
DBS: We are committed to safeguarding children and vulnerable adults at risk of harm. For roles involving direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required.
Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. For support with job opportunities and reasonable adjustments, contact our Confidential Disability Advice Line.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974.
This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.
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