User Researcher Day Rate: Up to £75,000 10% Bonus Clearance: Active SC Required Location: London - Hybrid In office: 2-3 days per week The Opportunity: A Digital Design Consultancy seeks an influential User Researcher to help design and implement a transformative Government Digital Service (GDS). The Role: Identify Research Needs: Determine essential research requirements and select appropriate methods for each project. Develop Research Plans: Develop and present clear research plans outlining goals and methodologies to ensure team alignment. Conduct User Research: Lead user research activities, including moderating sessions and preparing discussion guides to gather authentic feedback. Foster User Connections: Engage users through in-depth interviews and workshops, using ethnographic techniques to gain deeper insights. Generate Insights: Analyse diverse research findings to extract actionable recommendations that drive improvement. Synthesise Findings: Collaborate with cross-functional teams to turn insights into compelling user stories. Visualise Experiences: Create visual representations of user journeys and experiences to clarify complex data. Present Insights: Communicate insights effectively to stakeholders, delivering presentations that drive strategic service improvements. Key Requirements: Previous experience working on Government Digital Service (GDS) projects. Active SC Security Clearance. Experience as a User Researcher (UX) in public services, either directly or through consultancy firms, with a focus on data-driven decision-making. Proven ability to design and execute effective research plans that achieve project objectives. Excellent ability to present actionable insights and recommendations clearly, tailored to the audience's interests and knowledge. Ability to work effectively within a multi-disciplinary team and engage stakeholders from diverse departments and backgrounds. For more information, please apply below or contact me directly. Contact | 02077806706 LinkedIn | George Bates | LinkedIn Email | george.batesansonmccade.com User Researcher