Description
To provide overnight support to the College campus; acting as a first point of contact in an emergency, ensuring the security of College premises and the safety of students and staff.
Casual hours, as required but to be within the range of
9pm and 9am
52 weeks per year. Worked according to rota.
* Please note this job may close early if there is a high volume of applicants
Key Responsibilities
Duty management and security
• To be the first point of contact regarding any issues that may arise out of normal College hours and make decisions on the smooth resolution of these issues.
• To be responsible for securing and alarming all College buildings as and when required, making sure College campus is safe and secure from unauthorised visitors.
• To respond to any security incidents, including contacting police/emergency services as appropriate.
• To access the campus CCTV system, whilst on duty, to ensure the security of the campus is maintained. To pass evidence to the emergency services of any incidents, that may arise, on their request.
• To provide on-site support to residential houses in the event of an emergency.
• To complete the duty managers electronic log system, effectively and accurately, with all duty activities.
• Report and complete incident forms as and when required, in line with QAC safeguarding and incident reporting procedures.
• To make own judgment as to whether the CMT member on call is to be contacted regarding any emergency that may arise, in line with QAC policies and procedures.
Health and safety
• To be the first point of contact for all Health & Safety issues whilst on duty.
• To undertake First Aid and Fire Marshall roles whilst on duty.
• To make First Aid assessments, across campus activity, if no other First Aider is available.
Operational
• To be the first point of contact if maintenance issues arise, to assess accordingly and call out Maintenance if required.
General
• To organise shift swap with another Duty Manager if and when required through the Lead Duty Manager.
• To undertake any training necessary for the post, including mandatory and refresher training, as required.
Skills, Knowledge and Expertise
Qualifications & Training
GCSE Grade C or above in Maths and English or equivalent.
First Aid trained (Desirable)
Skills & Expertise
Excellent verbal and written communication skills
Able to work independently and on own initiative
Demonstrate experience of excellent customer service.
Experience & Knowledge
Experience of lone working
Previous experience of working with people who have a disability, including visual impairments (Desirable)
Previous experience of working within a security role on a rota basis (Desirable)
How to apply
We look forward to receiving your application and knowing more about your qualifications, skills, personal qualities and experience that you would bring to the role and to QAC. Please take time to review the job description above.
Please upload a CV/Resume* with details of your full employment history (since leaving school, including education, employment and voluntary work) including reasons for any gaps in employment. This should also include a statement of the personal qualities and experience you believe are relevant to your suitability for the post and how this meets the job description and person specification requirements. Your CV/Resume* will be re-produced in a standard format by the system (without personal identifiers) to assist us in our anonymised shortlisting process.
Under Section 7 of SVGA 2006 it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. The College's Safeguarding Policies are available here
As part of our commitment to safer recruitment, and in line with updated guidance published in September 2022, we will carry out an online search of all shortlisted candidates. This search may enable us to identify any incidents or issues that have happened, and publicly available for review online, which we may wish to explore with you in further detail during the interview process. As part of your application we have asked you to provide the account names, usernames and/or handles for any social media platform that you use, as well as the names of any websites that you own, post on, or contribute to. A Google search will also be conducted. These checks will only be conducted if you are shortlisted for interview. Please see our safer recruitment and selection policy for further information.
Queen Alexandra Charity (QAC) provides education, residential support, community services and enterprises in support of young adults with learning difficulties and disabilities.
Education is provided through a national residential College that supports a diverse range of student/client abilities and needs. Our College provides education, training, routes to independent living and employment through an innovative, holistic approach to learning and support. It offers a vibrant, varied and fun educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are small and support levels high.
We have educational and learning sites based in Birmingham, one of Europe’s most welcoming and vibrant cities, with a rich and diverse culture. Our main site is based in Harborne, a pleasant leafy Birmingham suburb, on a friendly and green 8-acre campus with excellent facilities and resources. In addition we also have Pinewood Campus which is located on a business park and is designated to employment progression.
Clients within our Residential Services programme still require support and the aim is to deliver a service that provides them with the means to live independently/semi independently into the future. Many clients are either in education, voluntary work or paid employment not linked to QAC directly.
Our Community Services based at our Umberslade Campus in Stirchley include a supporter worker service, women's group, men's group, LGBTQ plus group, Saturday Socials, The Night Owl Experience (disability friendly night club visit in Birmingham City Centre).
All students, clients and staff are supported within safe and well-resourced environments.
QAC makes a positive difference to the lives and learning of people with disabilities and learning difficulties. We have high expectations of staff, students and clients whilst being responsive, innovative and collaborative. Our Charity values drive how we work with students, clients, stakeholders and as a team.
We continue to attract and retain staff of the highest calibre, who are proud of QAC’s achievements and who wish to be an integral part of ongoing and future successes.
As Leaders in Diversity which drives the culture at QAC and we warmly welcome applications from individuals who share our values, from all backgrounds, to add to our committed and diverse team.