Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health. Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400 staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services. We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience. We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we'd love you to join us We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require JOB DESCRIPTION/PERSON SPECIFICATION Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed. YOUR APPLICATION It is important that you complete a formal application form as CV's alone will not be accepted. We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at recruitmentnsft.nhs.uk. PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox. Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI). Job overview If you have a passion for helping people the timing couldn't be better - come and see what NSFT have to offer It's more than just a job, it's a chance to make a real difference for our service users doing what you love. Join our Rose ward team, where all our people are valued, can thrive and make a difference. We are looking to recruit a fixed term Clinical Support Worker to join our team based at Julian Hospital. Main duties of the job You need to be kind, supportive and express the below listed qualities to provide the best care to our service users and their families: Be approachable and interested in people Be confident in talking with people and comfortable with helping people from diverse range of backgrounds, sexual orientation, culture, religion. Have the ability to empathise without giving advice before speaking with your clinical team Have non-judgmental attitude and be an active lister Be perceptive to notice changes Be calm in difficult circumstances or in crisis Be able to protect boundaries especially in distressing situations Have an awareness of and the ability to adhere to strict confidentiality rules Have a good awareness of safeguarding Working for our organisation You must be available to work on a shift pattern, which includes days, nights, and weekends: 07:00 - 19:30 (Day) 19:00 - 07:30 (Night) Unfortunately, we will NOT offer just nights or just weekend shifts. What we can offer you We want to support you to succeed and be your very best with opportunities for training and development; along with the support of experienced managers, team members and pastoral mentors. Your health and wellbeing are important to us and are supported through generous annual leave (starting at 27 days and rising with service to 32 days), a cycle to work scheme, discounted gym vouchers and access to a free employee assistance service 24 hours a day. We also understand the importance of financial health and offer membership of the NHS pension scheme. You will also be able to access discounts to supermarkets and high street stores. Detailed job description and main responsibilities Our primary focus is on collaborative working, placing great emphasis on patient centred care. Rose ward is a 13 bed mixed gender organic ward focusing on assessment and continuing care. We care for older adults who have an existing organic diagnosis or need to come in for further investigation and treatment. Often the patients also have complex presentations and a variety of physical health concerns. As a ward, we provide holistic patient centred care, specific to each individual. What we can offer you We want to make working for NSFT a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network. We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. Person specification Experience Essential criteria Previous experience within the care sector Desirable criteria Experience in Mental Health Other Essential criteria Fitness to undergo personal safety training. Qualifications Essential criteria Care Certificate - must be achieved within first 12 weeks of employment NVQ L2/3 in H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC Skills Essential criteria Ability to work without direct supervision, liaising appropriately with other practitioners in the team EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification) We encourage you to indicate your eligibility through TRAC jobs when applying. DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB) FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures - these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it. Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so. The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale. This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again. Employer certification / accreditation badges Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download Job description (PDF, 360.4KB) Values Based Recruitment - Candidates Guide (PDF, 360.6KB) Reasonable Adjustments - NSFT (PDF, 197.5KB)