Job Posting Title: Senior Manager, Payroll Req ID: 10115212 Job Description: About the Role The Walt Disney Company (TWDC) are currently looking for a Senior Payroll Manager to join our International Payroll team. You’ll be leading a diverse group of time and payroll resources in their commitment to provide high-quality payroll services. The remit; multiple lines of business for countries within the Europe, Middle East, and Africa (EMEA) region of The Walt Disney Company, through the application of effective leadership principles and steadfast customer support to a wide-ranging group of stakeholders. What You Will Do: Demonstrate strategic leadership for a regional team of 17 payroll team members, developing direct reports and succession plans to mitigate risk to payroll operations. Ensure payroll processing functions meet or exceed established Service Level Agreement (SLA) measures, local statutory compliance thresholds, and minimum control standards, whether they are performed by internal team members using SAP or a multi-country payroll outsourcer (MCPO). Act as senior escalation point on all Disney EMEA payroll service issues and support resolution with MCPO vendor as well as timely resolution of payroll-related queries from HR partners and legal entity stakeholders. Primary lead supporting continual business evolution through implementation of best practice models/system solutions for 24 countries across EMEA. Articulate complex issues and tailor messages to the audience, as appropriate. Ensure employees receive accurate remuneration on the published pay dates, thereby ensuring that the Company meets its contractual obligations. Co-ordinate and carefully maintain relationships between third party payroll providers and Disney internal partners to ensure timely and accurate payroll process. Approve monthly, quarterly, annual and other periodicity reports to the management of the Company, local authorities and other recipients. Provide analytical support to the Finance/accounting teams for annual AOP and quarterly forecasts processes. Resolve legal entity concerns regarding payroll-related processes. Oversee required payments to third parties and ensure statutory deadlines are met. Oversee and ensure payroll compliance in accordance with Audit SOX controls and procedures. Provide Human Resources (HR) and Finance partners with payroll-related audit support. Build and sustain positive, productive relationships with internal stakeholders, thereby enabling a collaborative day-to-day business environment. Troubleshoot SAP technical issues at a high level, ensuring improvements and efficiencies. Manage regional budgets and partner with Finance for forecasting costs. Manage and analyze SLA and Key Performance Indicators (KPIs) for MCPO vendors. Operational Lead Oversee Restricted Stock Unit (RSU) and Long-Term Incentive Compensation (LTIC) payments for local and country transfers. Support defining local technical and functional requirements as required Manage EMEA-specific MCPO agreements and billing to ensure compliance. Facilitate payroll involvement with global and local initiatives, as appropriate. Strategic support for ongoing payroll operations and team members. Pursue root cause analysis and resolution resulting from internal and external service failures. Drive adoption of best practices/processes/systems across countries. Share best practices with regional peers in pursuit of potential global improvement opportunities. Serve as escalation point for stakeholders and leaders across the EMEA region. Identify and manage appropriate relationships with key internal and external stakeholders and authorities/bodies for the benefit of the business. Provide advice and direction regarding payroll-related processes, compliance, and best practices/processes. Facilitate collaboration between local payroll teams and other global/regional functional teams to implement new programs/initiatives, resolve issues, and share solutions. Ensure consistency in compliance with SOX and Internal Controls. Required Qualifications & Skills: Significant experience managing multiple payroll teams within a large, highly complex, multi-national employer. Expertise in financial operations, payroll, payroll tax and wage and hour compliance requirements. Strong knowledge of payroll practices, regulations, and taxes across a broad spectrum of countries within EMEA. Experience supporting both internally run (preferably using SAP) and MCPO-supported payroll models. Ability to work independently, act with absolute discretion and maintain confidentiality of sensitive information. Proven ability to drive transformational change and lead change management. Proven experience of reviewing and developing payroll procedures and policies. Ability to lead a regional Payroll team of diverse team members, including the establishment of team and individual objectives. Effective verbal and written communication skills; keen awareness of emotional intelligence and the ability to build/sustain strong working relationships with other business functions. Flexible and able to adapt, evolve and grow with the business. Excellent interpersonal skills - Treats people with respect; is approachable, open & direct; able to develop effective working relationships with team members. Outstanding decision-making skills. Experienced project management skills. Possesses a flexible approach to work; able to adapt to dynamic business requirements. Strong focus in customer service. Unquestionable integrity; diplomatic, discreet and confidential. Demonstrable interest/knowledge of information systems. High attention to detail with good analytical and numeracy skills. The Perks 25 days annual leave. Private medical insurance & dental care. Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free. Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing. Excellent parental and guardian leave. Employee Resource Groups – WOMEN Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives. We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation. Job Posting Segment: Controllership & Tax Job Posting Primary Business: Shared Services Primary Job Posting Category: Payroll Employment Type: Full time Primary City, State, Region, Postal Code: London, United Kingdom Alternate City, State, Region, Postal Code: Date Posted: 2025-03-12