Part Time Customer Service Desk Team MEGA Papanui
Mitre 10 Mega | Listed 2 days ago
Location
Christchurch City, Canterbury
Job Type
Permanent
Description
Smith's Mitre 10 Mega is a family-owned Christchurch business which strives to offer exceptional customer service to every customer every time. This is your opportunity to join our Papanui store, and be part of the team that strives to make our Papanui Mega a number one destination for all trade and DIY customers alike.
We are seeking a team member to work on our customer service desk. The days are Monday, Friday and Saturday.
Responsibilities
This role involves working on a rostered basis on Monday, Friday and Saturday (approximately 25.75 hours per week). The position is highly customer service focused and involves:
1. Assisting customers with general enquiries
2. Facilitating returns
3. Placing and managing special orders and online orders
Qualifications
Candidates for this position should have:
1. Enthusiasm and team spirit
2. A passion for customer service excellence
3. Good time management
4. A willingness to learn
5. Good communication skills
6. Good computer ability
7. A mature attitude
8. The ability to problem solve to reach the best outcome for our customers
Previous customer service support experience is recommended but not required. You will need to have a great smile, great attitude and the ability to deal with both Trade and DIY customers alike.
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