Job Role: Team Leader Legal Disputes Credit control
Reports to: Malcolm Watling
Role Status: Permanent
Number Reports: 3
Office Location: Burton Upon Trent
Salary : £50,000 PA
Key Responsibilities
1. Team Leadership:
• Lead, motivate and mentor a team.
• Foster a collaborative and productive team environment, encouraging professional development and high performance.
• Conduct regular team meetings and performance reviews, this will include weekly ledger reviews and 121s as well as quarterly performance review
• Provide coaching and training to team members to enhance their skills and productivity.
2. Dispute Management:
• Oversee the management and resolution of legal disputes related to services provided.
• Develop and implement strategies for efficient and effective dispute resolution, minimizing risk and financial exposure.
• Collaborate with internal and external stakeholders to ensure a comprehensive approach to dispute management.
• Ensure all cases are managed in an efficient and timely manner
3. Legal Analysis and Strategy:
• Provide expert legal advice and analysis on complex dispute cases, which can be supported by our 3 party legal partner.
• Develop case strategies, including risk assessment and mitigation plans.
• Stay updated on industry trends, legal developments, and regulatory changes affecting the telecommunications and IT sectors.
• Understanding of terms and conditions, review and
be able to make recommendations of changes to terms from time to time.
4. Compliance and Risk Management:
• Ensure all dispute resolution activities comply with relevant laws, regulations, and company policies.
• Identify potential legal risks and develop strategies to address them proactively.
• Liaise with regulatory bodies and represent the company in legal proceedings when necessary.
5. Reporting and Documentation:
• Prepare and present regular reports on dispute resolution activities and outcomes to senior management.
• Maintain accurate and comprehensive records of all dispute cases and related documentation.
• Ensure timely and accurate reporting to regulatory authorities as required.
Requirements
What good looks like for this role
* Confident and assertive
* An excellent communicator
* Insightful
* Commercially astute – you can prioritise both short- and long-term actions against an accurate assessment of organisational impact.
* Excellent business skills, it goes without saying you need to be an Excel expert but in depth knowledge of Legal processes would also be viewed favorably.
Experience of working a fast-paced and rapidly growing business where priorities can change
Requirements for the role
Experience:
• Minimum of 5 years of experience in legal dispute resolution, with at least 3 years in a management role.
• Experience within the telecommunications or ITindustry is highly desirable.
Skills:
• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Superior communication and negotiation skills.
• Ability to manage multiple priorities and work under pressure.
• Proficiency in legal research tools and Microsoft Office Suite.
Benefits
· Company Pension - 4% Employee contribution
· 22 days holiday Balance + UK Bank Holidays - with increased annual leave based on length of service
· Life Assurance – 4x Annual Salary
· Optional Health Insurance – Bupa
· Optional Health Cash Plan – Health Shield
· We work a 9-day fortnight – every other Friday off.
· £1,000 payment after 10 years service
· Bike to Work Scheme
· Season Ticket Commuter Loan
· Charities Trust – Donations to charities pre tax
· Babble Issued Laptop
· Annual Company Celebrations