As a Customs Agent (Trainee), you will play a critical role in managing customs documentation, ensuring compliance with UK and international regulations, and supporting smooth import/export operations. While customs experience is a plus, we are keen to hear from candidates with relevant administrative experience and a strong desire to learn. Key Responsibilities Documentation Management: Prepare, review, and process customs documentation for import and export shipments, ensuring compliance with all relevant regulations and procedures. Stakeholder Communication: Liaise with customs authorities, brokers, and internal teams to resolve any issues and ensure timely clearance of goods. Data Accuracy: Input and maintain accurate customs data within management systems, ensuring records are up-to-date and compliant with legal requirements. Issue Resolution: Quickly and efficiently address any customs-related problems or delays, proactively finding solutions to minimize disruptions. Compliance Monitoring: Stay informed of changes in customs regulations and ensure that all documentation and processes adhere to the latest requirements. Customer Service: Provide exceptional support to clients and internal teams by addressing customs-related inquiries and ensuring that shipments are cleared smoothly. Collaboration: Work closely with colleagues across departments to ensure customs information is accurately shared and processed. Qualifications and Experience Experience: At least 1 year of experience in a busy office or administrative role. Experience in customs, logistics, import/export, or compliance is highly desirable but not essential. Skills: o Strong organizational and multitasking abilities, with excellent attention to detail. o Effective communication skills, able to engage with both internal teams and external stakeholders. o Proficiency in Microsoft Office (Excel, Word, Outlook). o Ability to work both independently and as part of a collaborative team. o Problem-solving mindset with the ability to address challenges proactively. Personal Attributes Proactive: A self-starter with the ability to foresee potential issues and take appropriate actions. Adaptable: Comfortable working in a fast-paced, changing environment where priorities can shift quickly. Dependable: A reliable team player with a strong work ethic and excellent punctuality. Problem Solver: Strong analytical skills with the ability to think critically and find solutions under pressure. Benefits Competitive Salary Performance and Yearly Bonuses: Opportunity to earn additional pay based on individual and company performance. Pension Scheme: Company pension contributions to help you plan for the future. Flexible Working Options: Work-from-home flexibility available depending on business needs. Career Development: Ongoing training and development opportunities, with clear career progression pathways. Additional Perks: Free parking on-site, sick pay, and overtime opportunities available. Working Schedule Monday to Friday (Day Shifts) Overtime and weekend shifts available on a rotating basis. Why Join Us? My clients company, believe in fostering a supportive and growth-oriented environment. As a trainee customs agent, you will receive comprehensive training and mentoring from experienced customs professionals. You'll gain valuable insights into customs compliance while working with a close-knit team in an ever-evolving industry. This is your chance to kickstart a rewarding career in customs, with opportunities for advancement and skill development along the way! Skills: customs agent compliance specialist freight forwarder customs administrator logistics transportstion Benefits: Work From Home Bonus