We now have an exciting opportunity to join us as an Account Handler within our UK Specialty business. The position is based from our office in Croydon and offered on a permanent basis. Working within our Sport & Entertainment division the role will cover our Artists scheme where you will focus on servicing existing clients as well as striving to acquire and win new business. We’re therefore seeking a capable individual with prior commercial insurance experience. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Key areas of focus Take care of incoming enquiries from clients, insurers and other third parties in a professional and timely manner. Work within agreed authority levels. Review the demands and needs of customer and advise on the most appropriate insurances to meet their demands and needs. Increase client base wherever possible. Convert insurance needs to sales. Cross sell insurance wherever possible. Lead and process client new business, renewals, midterm adjustments and lapses in accordance with current procedures and FCA requirements. Input accurate data onto the back office systems. Liaise with Insurers and other third parties regarding the administration of client’s insurance needs. Assess, assimilate, analyse and present to insurers and underwriters to achieve risk acceptance at the most advantageous rate. Prepare customer reports on both new and existing risks to support the commercial lines manager/supervisor. Take ownership for actioning and updating Diary System as directed and within defined time scale. You Commercial insurance experience ideally in respect of schemes business. Ability to build successful, mutually beneficial business/client relationships. Understanding of broking and underwriting process. Highly organised, with good planning skills. Able to work flexibly to achieve tight deadlines/targets. Completion of / progress towards CII. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.