Fantastic Opportunity to Join a Leading Organisation In Central Wimbledon, as a Risk and Controls Officer
Discover exciting career opportunities in the London property market.
Location: Wimbledon
Contract Type: Permanent
Salary: £30,000 - £40,000
Working Hours: 9am - 6pm (Hybrid)
Department: Financial Services
Reporting to: Head of Risk
About the Role
Are you a meticulous and proactive professional with a passion for risk management? Our client is looking for a Risk and Controls Officer to join their dynamic Financial Services team. This essential role is pivotal in ensuring compliance, upholding high-quality standards, and mitigating risks through comprehensive oversight and feedback. If you thrive in a fast-paced environment and enjoy fostering continuous improvement, we want to hear from you!
Key Responsibilities
* Conduct regular case sampling of submissions from consultants and advisers, ensuring adherence to performance management standards.
* Provide timely and constructive feedback to consultants and advisers, identifying trends and ensuring remediation actions are completed swiftly.
* Compile and deliver periodic reports to the Risk & Controls Manager for profiling and development initiatives.
* Assist with ad-hoc audit reviews as directed by the Risk & Controls Manager.
* Maintain accurate records of all advice checks and outcomes on the designated supervisory system.
* Identify and report emerging risks and regulatory updates from the FCA, ensuring proactive risk management.
* Conduct monthly customer outcome calls to assess and document potential weaknesses in the sales process.
* Perform monthly oversight checks of case reviews conducted by peers within the Risk & Controls team.
* Process and investigate complaints in line with industry standards, ensuring precise record-keeping.
* Oversee financial promotions and compliance with industry regulations.
* Support the onboarding of new consultants and advisers.
* Foster strong working relationships with the mortgage and protection teams for effective risk management.
Person Specification
Professional Skills & Experience:
* Full CII MP, CeMAP (or equivalent) qualification.
* Proven experience as a competent Mortgage and Protection Adviser or Quality Case Checker.
* Demonstrated experience in people development within a similar environment.
Personal Attributes:
* Highly detail-oriented with a meticulous approach to tasks.
* Strong communication skills (both written and verbal) for delivering clear feedback.
* Ability to work under pressure in a fast-paced, target-driven environment.
* A team player who can also work independently and take initiative.
* Self-motivated, with the ability to influence and inspire others.
Additional Information
* Join a vibrant team with a great ethos!
* Annual conferences to foster teamwork and collaboration.
* Conveniently located just 7 minutes from Wimbledon train and tram stations.
* Opportunities for career development.
* Please note: No onsite parking available.
This job description outlines the current responsibilities of the role but may be updated based on business needs. Any changes will be communicated accordingly.
Ready to take the next step in your career? Apply today or reach out to us at joan.collins@office-angels.com! We can't wait to see how you can contribute to our team's success!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Desired Skills and Experience
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.