As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.,
* Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.
* Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.
* Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
* Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.
* Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
* Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
* Participates in solution development efforts that best address customer needs.
* Engages supplier sales resources to enlist their support and create solutions.
High School Degree or Equivalent required; Bachelor's Degree preferred.
* 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management
* History of success maintaining and developing key relationships.
* Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources.
* Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.
* Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
* Strong negotiation and problem-solving skills.
* Proficiency with CRM software and Microsoft Office.
* Self-starter and able to work efficiently under pressure.
* Experience in executing in a matrix organization managing multiple stakeholders and projects.
* Ability to travel up to 25%