Job Description
Job Title: Administrator\nLocation: Leeds City Centre\nContract Type: Temporary (4-6 months)\nWorking Hours: Monday to Friday, 35 hours per week (between 8am and 6pm)\n\nThis role is fully onsite for 12 weeks then there is the opportunity for hybrid working there after - please only apply if you can commit to 12 weeks fully office-based.\n\nDBS and credit check required!\n\nJob Description:\n\nWe are representing a local business who are seeking a motivated and organised General Admin Assistant to join their team in Leeds City Centre. This temporary position offers a great opportunity to gain valuable experience in a busy, professional work environment.\n\nKey Responsibilities:\n\nClient Interaction: Respond to inbound queries and provide effective solutions, escalating more complex issues to the appropriate team when necessary.\n\nData Management: Ensure accurate and timely updates of client and creditor information across various systems. Handle sensitive financial data while ensuring data privacy and security.\n\nIssue Resolution: Investigate and address discrepancies in client data or workflows, or escalate to the relevant team for further action.\n\nProcess Adherence: Follow established procedures for all tasks to ensure compliance with internal standards and the client journey.\n\nSupport for Vulnerable Clients: Recognise and appropriately assist vulnerable clients, following safeguarding protocols and referring them to additional support as required.\n\nWhat We're Looking For:\n\nExperience & Knowledge:\n\nPrevious experience in a high-volume, client-facing environment.\n\nExperience in a regulated or compliance-driven setting is desirable.\n\nProficiency in Microsoft Office tools (Word, Excel, Outlook, Teams) and the ability to navigate multiple systems simultaneously.\n\nSkills & Abilities:\n\nStrong written and verbal communication skills.\n\nAttention to detail and accuracy in all tasks.\n\nProblem-solving abilities and the capacity to work through challenges independently.\n\nAbility to manage time effectively, prioritise tasks, and meet deadlines in a dynamic environment.\n\nEmpathetic and professional approach when interacting with clients.\n\nComfortable working both independently and collaboratively as part of a team.\n\nIf you thrive in a role that involves problem-solving, attention to detail, and client-focused service, we encourage you to apply.\n\nSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age