Care Outlook is seeking a highly organized and detail-oriented Quality Monitoring Officer in East Sussex. Supporting in Newhaven and the surrounding areas. MUST HAVE ACCESS TO OWN CAR TO APPLY Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. Responsible for implementing field based quality control systems and providing support to all Care & Support Workers within a defined area. Core Duties & Responsibilities as Quality Monitoring Officer Spot checking carers in the community, identifying good practice, identifying and reporting training concerns back to the registered manager Ability to deliver high standards of care Participate in the paid on-call rota Completing care assessments and writing up Care Plans Building relationships with care staff and service users Assisting the registered manager in preparing for inspections by the local authority and CQC Assisting the care coordinator with any duties that may be required Here at Care Outlook, we offer the following: Salary £25,000 per annum £300 Refer a Friend Bonus Company issued mobile phone Excellent Training for Care Certificate & ongoing professional development 20 Days Holiday plus Bank Holidays Opportunity to work in an expanding leading home care provider Examples of the client's needs you will be supporting with as a Quality Monitoring Officer: Assisting clients with personal care (Washing, toileting, dressing etc.) Performing light housekeeping tasks. Observing, monitoring and record keeping. We are looking for a Quality Monitoring Officer to join us who are: 100% committed to helping improve the quality of life of vulnerable people Flexibility to cover on-call to meet the needs of the business (essential) Knowledge of CQC standards and CQC Compliance (essential) Full Driving Licence and access to a vehicle (essential) Experience as Field Care Supervisor or 2 years working within Health & Social Care (preferred) NVQ Level 3 Health & Social Care (preferred) If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to people's lives, then this could be your next role