Installation Telecommunications Engineer (VoIP)
My client is seeking a skilled and detail-oriented Installation Telecommunications Engineer specializing in VoIP systems. The successful candidate will be responsible for designing, installing, and maintaining VoIP infrastructure for their clients. This role requires a combination of technical expertise, problem-solving skills, and excellent communication to ensure seamless integration and optimal performance of VoIP solutions.
Package:
Basic Salary: £30,000-£40,000 depending on experience
Car allowance: £5,000 per year
Holidays: 23 days + Bank Holidays
Overtime/On Call alternate weekends
Location: Bristol and Surrounding areas
Key Responsibilities:
* Install, configure, and test VoIP hardware and software, including IP phones, servers, and gateways.
* Integrate VoIP systems with existing telecommunication networks and IT infrastructure.
* Collaborate with clients to assess requirements and design tailored VoIP solutions.
* Create detailed documentation for system design, configurations, and project plans.
* Troubleshoot and resolve issues related to VoIP systems, including call quality, connectivity, and configuration problems.
* Perform regular maintenance, updates, and patches to ensure system reliability and security.
* Conduct end-to-end testing to ensure VoIP solutions meet performance and quality standards.
* Identify and mitigate potential risks during system integration and deployment.
* Provide training to clients on the use and management of VoIP systems.
* Offer ongoing support and technical assistance post-installation.
* Maintain accurate records of installations, configurations, and client interactions.
* Prepare technical reports and provide feedback to project managers and stakeholders.
Qualifications:
* Bachelor's degree in Telecommunications, Information Technology, or a related field (or equivalent work experience).
* Proven experience in installing and configuring VoIP systems, including familiarity with SIP, RTP, and other communication protocols.
* Proficiency with VoIP platforms Gamma and 8X8.
* Strong understanding of networking concepts, including LAN/WAN, QoS, VPNs, and firewalls.
* Certification such as CCNA Collaboration, Avaya Certified Specialist, or equivalent is a plus.
* Hands-on experience with tools for monitoring and troubleshooting VoIP systems.
Key Skills:
* Excellent analytical and problem-solving abilities.
* Strong interpersonal and communication skills to interact with clients and team members.
* Ability to work independently and manage multiple projects simultaneously.
* Keen attention to detail and commitment to delivering high-quality solutions.
Working Conditions:
* Fieldwork involving on-site installations and client meetings.
* Occasional after-hours work to minimize service disruptions during maintenance or upgrades.
* Travel to client locations as needed.
If this role is of interest then please give me a call on (phone number removed) or drop your CV to (url removed).
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