About us:
Established and founded in 1983, Tower Supplies has extensive, proven experience and knowledge of PPE, workwear and hygiene products. We see our mission to provide customers with a well-managed service supplying PPE and Workwear to sites throughout the UK backed with the ultimate in customer service and product quality from a dedicated customer service team and utilising a strong and sustainable supply chain.
We are currently seeking a Credit Controller to join our dynamic finance team at our Head Office. The successful candidate will thrive in a fast paced environment and responsible for effectively managing and controlling debts, collecting invoices, and ensuring that credit given to customers is monitored, all while providing excellent customer service.
Key Responsibilities:
* Act as a main point of contact for customer account queries.
* Hold weekly meetings with each of the sales division to escalate key issues and agree on ways forward.
* Provide cover within the finance team as and when needed.
* Manage customer portals and integration (EDI), and perform account reconciliations.
* Review new and existing accounts for creditworthiness, setting or suggesting appropriate terms and credit limits.
* Effectively review, manage and collect customer accounts, prioritising to maximise cash flow whilst minimising risk exposure.
* Resolve invoice and payment queries promptly and efficiently.
* Produce and distribute customer statements of account and overdue/reminder letters.
* Produce and circulate weekly and ad hoc on stop, credit hold status and other reports.
* Proactively manage new accounts and high value invoices.
* Build effective relationships and rapport with customers and internal contacts.
* Provide exceptional customer service.
* Adhere to strict process and procedures.
* Escalate significant issues/concerns to management.
* Handle month end consolidated invoicing.
If you are a proactive individual who is keen to progress your career in a hands-on and fast-paced environment, we would love to hear from you. Apply today!
Job Types: Full-time, Permanent
Pay: Up to £28,000.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Additional leave
* Company events
* Cycle to work scheme
* Discounted or free food
* Free parking
* Health & wellbeing programme
* On-site parking
* Profit sharing
* Referral programme
* Sick pay
Schedule:
* Monday to Friday
Experience:
* credit control: 3 years (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
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