Our client is a Global charity who is looking for a new Donor Relationship Manager who will help them develop an exciting new journey for their key donors. They will be working in Stevenage on a hybrid basis.
Key responsibilities:
• Work with the SDT to build and develop effective donor programmes for supporters in the Top Market and Mid-Level segments.
• Ensure all communication and stewardship are relevant to these levels of donor, to maximise the opportunity for these supporters to be moved up to the Philanthropy Team.
• Manage the Supporter Retention Project Manager to ensure their objectives are met and all activities are delivered.
• Work closely with other managers & the senior leadership team, to contribute to the wider fundraising objectives and decisions on best processes and solutions.
• Work with the Supporter Retention Project Manager and the wider team to deliver all scheduled campaigns on time and within brand and
• messaging guidelines.
• Work with the Marketing Team on all digital fundraising e-blasts, scheduling them to complement and amplify postal DM work.
• Review and develop fully-integrated supporter journeys per segment across all platforms, ensuring there is particular emphasis on uplift, conversion, and reactivation.
• Manage and monitor a new nationwide legacy campaign programme, which will include marketing opportunities, free wills months, in-memory giving, and the drip-feeding of legacy messaging across all communications.
• Work alongside the Marketing Team to ensure online and offline legacy fundraising collateral is on- message and successful.
Desired experience:
• Marketing or fundraising qualification.
• Extensive management of multiple priorities and projects to tight deadlines.
• Worked within a similar direct marketing environment, and able to demonstrate the relevant skills and attributes to contribute effectively to the team’s understanding of practices and principles.
• Some basic knowledge of databases/software, such as Salesforce, Pardot etc.
• Coordination and management of key external suppliers to deliver successful direct marketing campaigns.
• Thorough knowledge of a broad spectrum of supporter development fundraising strategies and techniques.
• Experience of legacy fundraising.
• Ability to collect information from various sources, analyse findings and action such findings in a way that meets desired outcomes.
Eligible roles may require a Disclosure Barring Service (DBS) check.
Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.
Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful