This is a great opportunity to take the first steps in your hospitality career and work as part of Food & Beverage Team with Surya Hotels, working with the hotels management team to maximise guest experience. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘ Ownership with Personality ’ values. The Dragonfly Colchester hotel offers a relaxing and comfortable place to stay whether travelling for business or leisure. With Colchester’s historic City Centre just a few minutes away and the beautiful Essex countryside close by, it’s the ideal base from which to explore the local area. To be a successful part of our Front of House/ food & beverage team you will need; A positive, can do attitude towards all customers and other team. Thirst for knowledge toward learning all things food and drink related, learning about spirits, wines, cocktails and the “perfect serve” to each customer A willingness to learn about different food styles and service, learn the menus and understand how to explain each dish to a customers Great communicator that enjoys interacting with customers in a lively, fast paced environment Now you know what we are looking for in a Front of House/ Food & Beverage Team Member, below is what we offer you: What we offer you: Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week. WageStream – access your wages as you earn them, or save as you earn too Retail & Supermarket discounts Discounted meals & stays across all of the groups hotels around the UK A development programme to continue your rise to becoming a “Hospitality Superstar”- We love to promote from within our teams - including apprenticeships, accredited and professional training. Bike to work scheme Flexible working hours Increasing Annual Leave Inclusion in tronc scheme In return we ask for: Give great service to guests - taking guests orders, serving food & drinks, taking payments and giving great service to customers Meet all site standards of service & work within the team leading to a great guest experience. Have/develop a good understanding serving coffees, alcohol and wine to both a bar and restaurant environment. Opening and closing shifts which will include weekends & bank holidays on a pro rata basis A willing to continue your development with both in-house and external training sessions. As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us Stay. Explore. Discover.