At R&F (a part of Stena Line), we believe every customer should have a memorable shopping experience—from a warm welcome as they enter to personalised recommendations on our latest offers.
We’re currently looking for a temporary Retail Assistant to join our team in Fishguard. If you have a passion for customer service and take pride in delivering a tailored experience, we’d love to hear from you!
Join us and help create a welcoming environment where every customer feels valued.
Some of your key responsibilities:
1. Deliver excellent customer service by greeting every customer with a smile and providing friendly, efficient assistance.
2. Create a positive shopping experience by building rapport with customers and ensuring they leave satisfied.
3. Support stock control by assisting the Site Supervisor with inventory management and replenishment.
4. Take on keyholder duties in the absence of the Site Supervisor, ensuring the store is opened and closed securely.
5. Provide cover for the Site Supervisor when required, helping to maintain smooth daily operations.
What you will experience:
At R&F, we are passionate about delivering exceptional shopping experiences to travelers. As a leading travel retailer, we distribute over 50 million duty-free products each year to airports, ferries, and seaports.
As part of Stena AB, one of Sweden’s largest family-owned business groups, we combine expertise, reliability, and a personal touch in everything we do. At R&F, you’ll be part of a team that creates unforgettable moments for travelers while staying true to our heritage.
Benefits:
* Concessionary travel on any route on the Irish Sea/North Sea
* Company pension & life assurance scheme
* Discounts on gym memberships, digital fitness subscriptions, and equipment
* Wellbeing cash plan where you claim back your expenses for dental, eyesight testing, health screening, and much more
* Cycle to work scheme
* Employee Assistance Programme
* Continuous training, coaching, and development within a helpful and encouraging environment with progression opportunities
Who you are:
At R&F, your personality matters as much as how good you are at what you do. You are warm and friendly, easy to approach, and passionate about delivering a great customer experience. Supportive and helpful, you will build relationships quickly and will be a strong team player.
Qualifications/Experience:
* Proven record working as a Retail Assistant or in a similar role
* Able to work in a fast-paced environment
* A positive can-do attitude
Interested?
This is a variable position based in Holyhead within Retail and Food. To apply, please register your profile and send in your CV in English by 14th March. We are having an ongoing selection, so do not wait with your application. Please note that due to GDPR we do not accept applications via e-mail or postal service.
If you have any questions regarding the recruitment process, you are welcome to contact Kathryn Gallagher, Talent Acquisition Partner, at kathryn.Gallagher.bi@stenaline.com.
Please note that we kindly decline any offers from recruitment or staffing agencies regarding this recruitment.
About Stena Line:
As a leader in sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on the transportation of both passengers and freight. We have over 5,900 employees in our Stena Line family across Scandinavia, around the UK, and the Baltics, all actively supporting the daily business.
Our purpose is to be a trusted link between people, places, and societies. We play a vital role in keeping everything connected. We make sure people and goods arrive where they need to be, enabling businesses to thrive and societies to grow. We connect family and friends and make it possible to explore new destinations or revisit favourite places.
We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity, and inclusion – and welcome all applicants.
Location: United Kingdom/Ireland, Holyhead
Employment: Variable
Last day of application: March 14, 2025
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