Technical Trainer / Content Creator
Harewood, Leeds - hybrid - 2 days a week on site
Up to £40k
We are seeking a talented and motivated Technical Trainer / Content Creator to join our team. In this role, you will work closely with the training manager, subject matter experts, and key stakeholders to design and develop high-quality instructional materials focused on backup and disaster recovery products and services. Your efforts will support the development of knowledge for customers, partners, and internal teams alike.
Key Responsibilities:
* Content Development: Design and develop engaging, goal-oriented training content aligned with business objectives.
* Instructional Copywriting: Write clear, concise instructional copy, audio scripts, and supporting materials for online courses.
* Visual Demonstrations: Capture and edit screenshots, screencasts, and videos to visually demonstrate key concepts.
* Assessments: Develop learning checks and assessments to measure learner understanding and course effectiveness.
* LMS Management: Upload and organise content within structured pathways on the Learning Management System (LMS).
* Feedback Analysis: Analyse learner data and feedback to assess course effectiveness and suggest improvements.
* Content Quality: Peer-review content to contribute to quality assurance and standardisation.
* Training Delivery: Deliver training both in-person and virtually to customers, partners, and internal teams.
* Employee Onboarding & Sales Enablement: Assist with the technical and procedural onboarding of employees and support sales enablement.
Skills and Requirements:
* Strong understanding of instructional design methodologies and experience creating digital e-learning content.
* Familiarity with Learning Management Systems (LMS).
* Excellent written and verbal communication skills, with the ability to explain technical concepts succinctly.
* Strong organisational skills with the ability to manage multiple projects and adapt to shifting priorities.
Desirable:
* Experience with process improvement activities.
* Knowledge or experience in the data protection or IT security industry.
* Familiarity with cloud-based solutions and managed services.
* Knowledge of Rubrik technologies.
Benefits:
* Competitive salary and performance-based bonuses.
* Employee pension contributions.
* Generous annual leave.
* Career development and training opportunities.
* A dynamic and innovative work environment.
* Opportunities for advancement within the company.
Environment Job Requirements:
* This position will not regularly require travel.
* All prospective employees must pass a background check prior to hire.
* Hybrid office/remote role, with the expectation of commuting to the office in Harewood at least twice a week or as per agreement with the line manager.
If you are passionate about developing impactful training content and delivering high-quality learning experiences, we would love to hear from you. Apply today and join a growing and dynamic team!