HOURS: 37.5 hours per week, Monday – Friday, 8.30am – 5.00pm preferred (although part time hours could be considered for the right candidate)
SALARY: Dependent upon experience
LOCATION: Based at one of our main offices (Hull - Bridgehead, Leeds, Stockton, Nottingham or Manchester), with some opportunity for home working and a requirement to travel nationally for effective team and commission management and business development.
REPORTS TO: Associate Director (Development) or Technical Associate
ROLE OVERVIEW
Working as a key member of a growing team, the Senior Project Manager will be responsible for the successful delivery and management of programmes and projects for Sewell Advisory and its clients. The individual will be a specialist in their area of the business, providing support and guidance to customers, colleagues and project teams. The primary focus is to develop and deliver a range of projects from the concept stage (RIBA 0) through to completion (RIBA 6/7), with an emphasis on project delivery on behalf of our clients. The role includes a significant customer facing element to ensure client satisfaction and to support in the generation of new business opportunities.
RESPONSIBILITIES
Leadership and Management:
* Mentor and coach Consultants, Junior Consultants and Graduates, fostering a culture of knowledge sharing and professional growth.
* Day to day management of their own and the team working on projects, including task allocation and progress monitoring.
* Support the Director of Project Delivery in achieving business targets, through the management of direct commissions and monitoring / reporting on project performance.
* Drive a culture of continuous improvement, knowledge sharing, and professional development across the consultancy team.
* Provide leadership, advice and consultation on the design, development and implementation of projects, to a wide range of internal and external stakeholders.
* Deputise for the Technical Associate(s) where required.
* Line Management within the project delivery service area and of generalist staff including performance management.
Governance:
* Reporting directly to Associate Directors / Technical Associates supporting all aspect of Project Delivery.
* Ensure all appropriate contract documentation is in place for commissions.
* Implement best practices in project delivery and management, ensuring robust risk management and quality control.
* Monitor and report on project progress and performance, ensuring accountability and transparency, including client reports where required.
* Assist in the management of the Sewell Advisory supply chain.
* Ensure that all work is invoiced in line with project cashflows.
* Highlight any issues, problems, opportunities, risks, threats, solutions, ideas, complaints or positive feedback to the Associate Directors and Project Delivery Director in a timely fashion.
* Keep accurate up to date timesheets and expense forms.
Customers:
* Lead client engagements from proposal to project delivery, ensuring client satisfaction and value delivery.
* Develop tailored solutions to meet client needs, enhancing Sewell Advisory’s reputation in the market.
* Provide a first-class consultancy service to internal and external clients/partners.
* Always develop and maintain excellent client / customer relationships and engagement.
* Develop and maintain excellent relationships with a wide range of external stakeholders and organisations.
* Understand the market, e.g. strategic direction, opportunities, and threats.
Business Development:
* Identify and communicate new business opportunities to expand our client portfolio, service offer and market presence.
* Lead on business development through project delivery and key account holdings by developing and maintaining strong customer relationships.
* Promote the Sewell Advisory and wider Sewell Group brand and services to existing and new customers where appropriate.
* Provide case studies for all completed projects to grow and further enhance the business collateral.
Business Improvement:
* Conduct project reviews and performance analysis to identify areas for improvement and innovation (interim and post project evaluations).
* Promote a culture of continuous learning and development, encouraging team members to share insights and best practices.
* Work as part of a team that collaborates on projects, and shares evidence, best practice, and ideas to continuously improve processes and products and develop innovative solutions.
* Engage with the Safety, Environment and Compliance team to ensure we are working to the latest guidance, standards and legislation.
* Responsible for own professional development, CPD and L&D requests and keeping up to date with key sector and market trends and intelligence
Quality Assurance:
* Ensure the delivery of high-quality consultancy services and project delivery in line with client expectations and industry standards.
* Develop fee proposals and review fee proposals produced by the direct line managed team.
* Contribute to audits and feedback sessions to ensure consistent service quality and client satisfaction.
* Deliver projects on time, within costs and within quality / proposal requirements and Sewell Advisory ISO 9001, 14001 and 45001 accreditations. This will involve progress reporting, client satisfaction feedback, monitoring of the project plan and other key performance indicators.
* Obtain client feedback to ensure continuous development and improvement of products and outputs, and testimonials that can be used in marketing activities.
Project/Commission Delivery
* Act as client, employers representative, project manager, programme manager, agent or contractor as required by the scope and commission.
* Successful development and delivery of a range of projects from simple to complex, ensuring they are completed on time, within budget, and to the highest quality standards.
* Tracking and reporting on changes to the project and / or commission scope, analysing and reporting on the impact of the changes.
* Manage the procurement and appointment of consultants and contractors on behalf of customers.
* Manage project teams, ensuring effective coordination, communication, and resource allocation.
* Co-ordinate and facilitate client workshops, stakeholder meetings, progress meetings.
* Oversee project lifecycle management, from initial scoping to post-delivery review.
* Work with the wider Sewell Advisory team to design, contribute towards, lead, write and present; feasibility studies; option appraisals; bid applications; business cases; schedules of accommodation; new ways of working etc.
* Instigate and maintain good project management procedures and project documentation e.g. briefs, scopes; project execution plans; design briefs / tenant requirements, risk & opportunity registers, delivery programmes; operational policies; etc.
* Establish a clear, partnering approach with the Sewell Advisory supply chain to ensure productive team working, effective pricing and quality expectation are met and maintained.
* Manage economic and financial models for projects at all RIBA stages of development.
* Lead on the development of commercial solutions to assist in development viability.
* Ensure post project evaluations are completed for all projects and completed commissions.
* Deliver financial targets on commissions, take action and escalate when required to address forecast shortfalls / overspend.
As well as exhibiting a polite and approachable attitude, displaying plenty of energy, initiative, professionalism, commitment and a strong team ethos, the suitable person will have the following:
ESSENTIAL:
* A full, valid UK driving licence and own transport.
* Proven experience in a senior consultancy role, within the built environment, property, development or related sectors.
* Strong track record of project delivery and programme management in the built environment.
* Knowledge of Construction Contracts e.g. NEC3, NEC4, JCT, etc.
* Ability to understand complex and contentious data and present it in an easy-to-understand way.
* In-depth knowledge of project management and delivery methodologies, governance frameworks, and industry standards.
* Excellent client management abilities, with a focus on building long-term relationships.
* Excellent levels of computer literacy in Microsoft Office products, specifically Outlook, Word, Excel, MS Project and PowerPoint.
* Excellent listening and communication skills.
* Excellent organisation skills with the ability to prioritise tasks accordingly, meet set deadlines and work with multiple ongoing tasks.
* The ability to learn and work with new technology and software, and be comfortable implementing new and improved ways of working.
* Good decision-making skills.
* Awareness of the importance of confidentiality.
* Have a thorough approach / high levels of attention to detail and accuracy.
* Be able to work both as a team member and alone in a busy working environment.
* Have a flexible attitude towards hours worked and interest in supporting the wider team during holiday and sickness periods.
DESIRABLE
* Degree (BA, BSc) in Construction, Project Management, Real Estate, or a related field.
* Planning Permission process, proposal submission, public consultation, approval process and condition discharge.
* Experience of working within the NHS or other public sector.
* Experience of writing reports, business cases, feasibility studies on subjects related to the company’s business.
* Experience of working within health, social care, and education sectors.
* Experience of project transactions and supporting contract / legal procedures.
* Working knowledge of LIFT, PFI or Procure 22 or other related frameworks.
* Familiar with the Synergist (or other software to track commission and team performance).
* Familiar with contract management software e.g. Sypro, to effectively manage contracts.
Sewell are equal opportunities employers, recruiting within the guidelines of the Equality Act 2010. We are committed to the promotion of diversity and equal opportunity, as businesses, and in the delivery of our products and services. As safe employers, an enhanced DBS (criminal record) check will be carried out for the successful candidate of this role.
* Salary dependent on experience
* Annual Bonus opportunity
* 25 days holiday (plus Bank Holidays), rising with length of service to 30 days
* Being a Co-Owner of Sewell Estates, learn more here:Employee Ownership - Sewell Group (sewell-group.co.uk)
* Auto Enrolment pension
* Staff discounts
* High Street & Retail discount schemes
* Bike 2 Work Scheme
* Technology Scheme
* Paid Parental Leave and Sickness Absence schemes
Click here to take a look at our flexible reward and benefits offer!
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