Job Description - Senior Quality Safety and Security Assurance Manager (047541)
Organisation
RISK AND ASSURANCE
Job
Internal Audit
Position Type: Full Time
Job title: Senior Quality Safety and Security Assurance Manager (047541)
Salary: £75,000 to £85,000 Grade: Band 4
Contract type: TfL Reference: (047451)
Sponsorship: UK Skilled Worker Visa Sponsorship available, more information on the process can be discussed during the application process.
* Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.
About us
Transport for London (TfL) is one of the world’s leading transport authorities overseeing London's extensive transport system, facilitating 31 million journeys daily. We run the day-to-day operation of the Capital's public transport network and manage various modes of transport, including buses, Underground, the Elizabeth line, Overground, trams, bikes, and river services, along with road networks and charging schemes. In addition to our core transport purpose, we have a significant advertising portfolio, ranked as London's top electricity purchaser and we engage in substantial property development, including providing affordable housing. With a workforce of approximately 28,000, we impact millions of lives daily and this is an exciting opportunity to join TfL’s Risk & Assurance team as a Senior Quality, Safety and Security Assurance Manager. The Quality Safety Security Assurance (QSSA) team sits within the Risk and Assurance Directorate which is part of General Counsel.
About the Role
QSSA plays a crucial role in providing assurance to key internal stakeholders on asset quality, safety, health and environmental risk controls in operational and maintenance environments. The Senior QSS Assurance Manager role is essential in ensuring our team’s work addresses TfL’s strategic risks, is aligned to business needs and is delivered to the highest professional standards.
The Senior QSS Assurance Manager is accountable for the development and delivery of a portfolio of audit and consultancy assignments managed to time and quality criteria defined in the department’s professional standards and methodologies. You will lead a team of auditors, providing TfL Directors and Senior Managers with reports on the effectiveness of risk and governance controls and managing recommendations for improvement.
Engaging with stakeholders across TfL, you will ensure our audits will provide essential intelligence to risk or system owners and are compatible with local assurance activities by swiftly building an understanding of business areas and identifying effective solutions. You will be working with audit action owners to ensure corrective and improvement actions are delivered on time.
Leading a team of professional auditors, you will ensure our working practices are efficient and effective; promoting the development and implementation of improvements to our procedures. This will include building capability with the team to facilitate the skills and knowledge required, applying the principles of continual improvement.
You will contribute to and facilitate the sharing of knowledge and data to inform risk management colleagues and improve local assurance regimes and management systems as required. Working in collaboration with risk owners and internal assurance teams, you will analyse findings to identify trends and improvement actions to be applied across TfL.
About you
This is an exciting and challenging role and we are looking for an individual with the technical expertise, sound judgement and inclusive leadership skills to work with others. We are seeking a confident candidate, with a proven track record to lead, develop and motivate teams. You should understand and practice inclusive leadership within the team and across TfL, so that we can continue to be highly productive and effective.
You’ll have expert technical knowledge of audit principles and an understanding of TfL strategic objectives. With a proven track record of managing audits to time and quality. You’ll also be confident in applying quality management principles using ISO9001 and the management of health and safety using a risk-based approach.
Experience of working with and influencing senior stakeholders is essential. You must have strong interpersonal and excellent written communication skills, an engaging style to work with complex senior stakeholders from a wide variety of technical backgrounds. You will be able to make sound decisions, balancing competing organisational requirements to achieve an optimal outcome.
You must be educated to Degree level or equivalent, hold a professional qualification in a relevant field e.g. HSE, Quality, Engineering or Auditing.
Efficiency, productivity, innovation, and customer service lie at the heart of what we do. We are excited about the journey we’re on and we are looking for leaders who believe in our journey and want to be a part of it.
The closing date for applications is Sunday 9th of February 2025 at 23:59.
Equality and Diversity
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.
Application Process
1. Please apply using your CV and a two-page covering letter.
2. Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter.
3. PDF format preferred and do not include any photographs or images.
The closing date for applications is 09.02.2025.
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:
* Final salary pension scheme
* Free travel for you on the TfL network
* A 75% discount on National Rail Season Ticket and interest-free loan
* 30 days annual leave plus public and bank holidays
* Tax-efficient cycle-to-work programme
* Retail, health, leisure and travel offers
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