Operations Care Home Manager
Lowestoft, Suffolk
Salary - GBP60,000
Are you a passionate leader in the healthcare sector? We are looking for an Operations Manager to ensure that our care homes deliver the highest quality of care and compliance with all regulatory requirements. This is an exciting opportunity to drive the success of our homes while making a meaningful impact on residents' lives.
Key Responsibilities:
1. Leadership & Management: Recruit, train, and develop a skilled team that fosters a positive and inclusive work culture.
2. Financial Oversight: Monitor budgets and financial performance, identifying areas for improvement and implementing effective strategies.
3. Compliance: Ensure all homes adhere to relevant laws and industry standards, managing risks and maintaining high compliance levels.
4. Quality Care: Enhance the care environment by evaluating processes and implementing necessary improvements for resident comfort and safety.
5. Stakeholder Engagement: Build strong relationships with residents, families, staff, and external agencies, addressing concerns promptly and effectively.
6. Performance Monitoring: Implement systems to track key performance indicators (KPIs) and prepare regular reports for senior management.
7. Training & Development: Identify and address training needs for staff, providing ongoing support and mentorship.
Skills & Attributes:
1. Proven experience in managing operations within a care home or similar setting.
2. Strong people management skills with the ability to motivate and inspire teams.
3. Knowledge of financial management and regulatory compliance in the care industry.
4. Excellent communication skills for building relationships with diverse stakeholders.
5. Analytical mindset to make informed decisions and drive business objectives.
6. Familiarity with best practices in quality care for elderly residents.
7. Full UK driving licence is required.
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