Job description for the role of 3DX Trainer: The trainer is responsible for the development, delivery and support of training for the PLM (3DX) Engineering tools used across. Key responsibilities: Key Performance Indicators ? New PLM training delivered (software, business process, end user training material). ? Response time to addressing user queries ? Quality of the training e.g. number of sessions, customer satisfaction metrics. Key Interactions ? All areas of Engineering and Manufacturing Engineering ? All areas of the Create Product & Services (e.g. Scrum Teams, IT Team) ? All areas of the Engineering Delivery platform (e.g. Scrum Teams, Shared Services, ? Suppliers of Products ? All customers of products ? Information Technology Key Accountabilities and Responsibilities ? To develop and deliver 3DX training to business users efficiently and coherently ? To hold Classroom, Webinars and drop in sessions to assist the users ? To provide at elbow support, especially post go live ? To provide end user support ? To write FAQs and update the training website with relevant information Key Skills/Knowledge: ? Experience of training the Dassault toolset, 3DX in particular ? Experience of collaboration and cross functional team working ? Strong stakeholder management skills ? To set high standards for written materials and diligently follows them personally and holds others to account to achieve ? To support business initiatives utilizing Agile practices ? To critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs ? To liaise between the business, technology teams and support teams ? A relevant degree or equivalent working experience preferred ? Excellent planning and organisation skills ? Experience of using Jira and Confluence Employer details : The prospective employer is the Large Global IT Services giant. Provides opportunity for better performance, Reliability, Security, and Flexibility with good Bonus and Benefits Structure and have a good work Culture that everyone loves to work with. We (Avance Consulting Services) are one amongst the UKs fastest growing talent acquisition companies. Head quartered in London, we are a global reach agency with a large presence in India (Gurgaon and Hyderabad) and UAE (Dubai). Sr Control System Architect opportunity is urgent and immediate please apply before it gets closed