Senior IT Infrastructure Specialist Wanted Remote or Hybrid. Join a dynamic team focused on developing, supporting, and maintaining IT Infrastructure, with a key emphasis on Network operations. Take charge in ensuring a resilient and reliable IT service, prioritising security enhancements across all implementations. Key Responsibilities: Prioritise support requests to meet SLA's. Implement consistent processes for reliable services. Analyze and resolve problems efficiently. Lead root cause analysis for critical incidents. Available for critical incident response outside standard hours. Stay updated on IT industry trends for service enhancements. Design and configure network architecture and applications. Provide technical support during projects and deployments. Measurable Outcomes: Maintain Network and Infrastructure availability as per SLAs. Deliver projects within specified timeframes and requirements. Timely response to Severity 1 calls as per SLAs. Key Experiences: Proficient in enterprise network maintenance. Experienced with Cisco, Juniper, and Unifi equipment. Skilled in Secure Web Gateway solutions and automation. Strong knowledge of Microsoft technologies and relevant industry qualifications. Familiarity with VMware, SAN, and cyber security best practices. Hands-on experience with monitoring systems like SolarWinds and Cacti. Key Competencies: Strong problem-solving and analytical skills. Adaptive to changing environments. Broad understanding of IT concepts and trends. Excellent customer relationship management skills. Desirable Skills: Juniper JNCIA, Cisco CCNA, Microsoft Server, and VMware Certifications. Scripting experience in PowerShell or similar languages.