About Us: We are a dynamic and rapidly growing company based in the heart of Manchester, specializing in innovative solutions for our clients. Our team is our greatest asset, and we are committed to fostering a collaborative and high-energy work environment where you can thrive and grow your career.
Job Description: We are seeking an enthusiastic and experienced Tele-sales Team Manager to join our vibrant sales department. In this role, you will lead and inspire a team of telesales representatives, driving performance and achieving sales targets. This is a fantastic opportunity for a motivated individual to take the next step in their career and make a significant impact in a fast-paced, results-driven environment.
Key Responsibilities:
Lead, manage, and motivate a team of telesales representatives to achieve and exceed sales targets.
Develop and implement effective sales strategies and processes.
Monitor team performance, providing regular feedback, coaching, and training.
Conduct regular team meetings to review performance, share best practices, and address challenges.
Analyze sales data and market trends to identify opportunities for growth and improvement.
Collaborate with other departments to ensure seamless customer experience and satisfaction.
Handle escalated customer issues and provide resolution.
Recruit, train, and onboard new team members as needed.Qualifications:
Proven experience in a telesales or sales management role.
Strong leadership and ...