Job Title: Rent Arrears Recovery & Enforcement Officer
Location: London KT1
Contract Type: Temp
Salary: £23.44
Hours: 36
About the Role: We are seeking a dedicated Rent Arrears Recovery & Enforcement Officer to join our Housing Income & Financial Inclusion Team within the Shared Finance Service. This role is critical in ensuring the effective collection and recovery of housing rent and temporary accommodation charges.
You will be responsible for managing a caseload of rent arrears, supporting tenants in financial difficulty, and enforcing recovery actions in line with council policies. Working collaboratively with internal and external partners, you will contribute to maintaining high rent collection levels and minimising arrears.
Key Responsibilities:
1. Manage a portfolio of rent accounts, ensuring arrears are effectively monitored and recovered.
2. Provide income maximisation and debt counselling services to tenants in arrears.
3. Engage with vulnerable tenants, working closely with support agencies and financial inclusion services.
4. Prepare and serve tenancy possession notices and manage legal recovery actions.
5. Represent the company in court proceedings related to rent arrears and evictions.
6. Ensure compliance with policies...