Park Homes UK Ltd is a care home provider dedicated to providing the highest standards of care to our residents. We are committed to creating a safe, comfortable, and friendly environment where residents can live their lives with dignity and respect.
Role Overview:
We are seeking an organised, compassionate, and proactive Care Home Administrator to join our team at Allerton Park Care Home. As the Care Home Administrator, you will play a key role in assisting the current administrator ensuring the smooth operation of our care home, providing essential administrative support to our management team, staff, residents, and their families.
Key Responsibilities:
* General Administration: Manage daily administrative tasks including answering phones, responding to emails, and handling correspondence.
* Resident Records: Maintain accurate and up-to-date resident records, including personal details, care plans, and financial information.
* Staff Coordination: Assist with staff scheduling, training records, and HR documentation. Support the recruitment process by managing applications and arranging interviews.
* Customer Service: Serve as the first point of contact for residents, families, and visitors, providing excellent customer service and addressing inquiries or concerns.
* Regulatory Compliance: Ensure that all administrative processes comply with relevant laws, regulations, and care standards.
* Health & Safety: Assist in maintaining a safe environment by keeping records up-to-date and supporting audits.
Qualifications and Experience:
* Previous experience in an administrative role, ideally within a care home or healthcare setting.
* Strong organisational skills and attention to detail.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Excellent communication and interpersonal skills.
* Ability to handle sensitive information with discretion and maintain confidentiality.
* Knowledge of relevant health and safety regulations and care standards (desirable).
Job Type: Full-time
Pay: £11.44-£12.00 per hour
Expected hours: 40 per week
Experience:
* Administrative experience: 2 years (required)
* Customer service: 2 years (required)
Language:
* English (required)
Work Location: In person
Application deadline: 30/01/2025
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