* Provide leadership and guidance to team members to achieve performance targets.
* Monitor and evaluate team performance, providing regular feedback and coaching.
* Collaborate with other departments to ensure seamless workflow and quality service delivery.
* Identify and resolve operational issues and guest concerns promptly.
* Promote a positive and inclusive team culture, fostering associate engagement and development.
* Ensure compliance with company policies, procedures, and safety standards.
* Prepare and present regular reports on team performance and key metrics.
* Perform other operational duties as assigned by your manager
Critical Skills & Experience Requirements
* High school diploma or equivalent work experience.
* Proven experience in a leadership or supervisory role.
* Excellent communication, interpersonal, and problem-solving skills.
* Strong organizational and time-management abilities.
* Ability to motivate and inspire a diverse team to achieve goals.
* Proficiency in relevant software and tools.
* Knowledge of industry-specific regulations and best practices.
* Availabilit to work varied shifts, including evenings, weekends and holidays
* Ability to stand and walk for long periods of time including maneuvering up and down stairs
Why Join Us?
We could list all the perks & benefits that are uniquely Topgolf, but we bet you prefer to hear what it's like to work here directly from Playmakers. Have at it - Check out reviews, culture scores, awards, and so much more.
Our Promises to our Playmakers
A PLAYFUL ENVIRONMENT where you can make new friends
A SAFE PLACE where you can BE YOUR FULL SELF every day
CLEAR DIRECTION and tools to do your job
An opportunity TO LEARN & GROW
To LISTEN & ACT when you speak up
We will NEVER STOP IMPROVING
Dealing with some stuff? We offer FREE Mental Health Benefits for everyone.
We believe in the Unlimited Power of Play and work hard to create Moments That Matter for Everyone.
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