IT Support Technician
Southwell, Nottinghamshire - On-Site
£ Competitive Salary + Progression + Holidays + Benefits
This is an excellent opportunity for a 1st/2nd Line IT Support Technician to join a growing manufacturing company offering progression and the chance to work with multi-national sites.
This company is a global leader in advanced materials and solutions, specialising in providing cutting-edge products and services to industries such as aerospace, automotive, electronics, and medical devices.
In this varied role, you will be responsible for providing first and second-line support for hardware, software, and network issues throughout the business. You will also be involved in configuring systems and devices, maintaining infrastructure, and general system maintenance. Document collection is key to this role, where you will be responsible for collecting, organising, and validating shop floor data, such as production data, machine performance, and downtime tracking.
The ideal candidate will have a strong familiarity with IT infrastructure, network technologies (LAN, WAN, Wi-Fi), and security protocols, along with solid knowledge of Windows, Microsoft 365, and other standard office applications. A proven track record in manufacturing ERP such as EFACS is beneficial to your success within the role. Lastly, excellent troubleshooting and problem-solving skills are also required.
The Role:
1. Provide 1st & 2nd Line IT Support
2. Configure systems and maintain infrastructure
3. Collect, organise, and validate shop floor data
4. Ensure accurate data entry into ERP systems
The Person:
1. Strong familiarity with IT infrastructure and network technologies
2. Solid knowledge of Windows, Microsoft 365, and other office applications
3. Proven track record in manufacturing ERP (EFACS)
4. Excellent troubleshooting and problem-solving skills
Reference Number: BBBH248089
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment.
This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.
Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit, should not apply as your details will not be processed. #J-18808-Ljbffr