Leeds, Manchester x2 a week
Team:
Working as part of the Transformation and Change function within CAPTG – Europe Team; managing the Shaping and Delivery of strategic investments across the portfolio.
The Transformation and Change team work with all partners across the European team including C-Suite, Centres of Excellence (Procurement, HR, Finance, Legal, Audit/Compliance, Marketing, Sales, Customer Services, Strategy), MDs, Business Unit Leaders, Product, Engineering, Infra + Service and Info Security.
Role:
The Senior Business Change Manager is a change and delivery position, playing a pivotal role in enabling tangible success to the business’s critical transformation objectives.
This is done by providing support, advice and leadership to all stakeholders across the business to help shape, deliver and embed key, complex and transformational change initiatives. The team ambition is to be a driving force for empowering teams, realising efficiencies and improving operations.
Reporting to the Head of Business Change, the Senior Business Change Manager will have two core responsibility areas.
Firstly, the shaping and delivery of key, complex and transformational change initiatives which support Cox Leadership in achieving their business objectives. Collaborating with cross-functional stakeholders at all levels, you will drive the initiative at pace through the change and delivery lifecycle, overcoming barriers, to realise the benefits and unlock value, through strong governance and risk management.
Secondly, helping different business and functional leaders in identifying change and optimisation opportunities to be pursued. Through fostering strong business leadership relationships, and in-depth operational awareness, you will operate as a trusted business change partner.
This is a highly valued role which provides the opportunity to own the delivery of meaningful change and work closely with senior business leadership, to ensure transformation is not only implemented but embraced by the teams.
Responsibilities:
Driving Business Change
* Drive transformation and change initiatives to support people, technology, product, and process change activities.
* Focus on the embedding of change, assessing the impact and driving the adoption of change across programmes, teams and individuals.
* Engage and empower stakeholders, using change management and delivery frameworks to support throughout the change journey including definition, design, stakeholder alignment, change planning and implementation.
* Help drive a meaningful connection for team members, between the impact and purpose of their activities, to support lasting change.
* Help shape communications and engagement to ensure stakeholders are clear on their roles and feel informed at all times.
Consultant and Support Stakeholders
* Act as a trusted business change partner, in helping to shape initiatives with clear workstreams and deliverables, focused on business value.
* Partner with key business and functional leaders to support the translation of change ambitions into a clear roadmap of activities.
* Develop positive relationships with stakeholders to drive & influence changes activities across all levels and form a network for change.
* Manage key stakeholders through changes including Business Unit leadership, Functional leadership, Board/C Level executives as well as operational teams.
Shaping and Delivery
* Provide input and direction on delivery of complex change activities including recommended workstreams and phasing across Discovery and Delivery.
* Provide advice and leadership on mobilisation, set-up and key considerations around change initiatives.
* Accountable for the effective and successful delivery of change initiatives across the delivery lifecycle including key milestones, approach and prioritisation.
* Provide critique and input into ensuring initiatives have clear strategic alignment and benefit/value assigned.
* Where required, work closely with operational teams and leadership to support root-cause analysis for operational challenges, to inform the change and delivery process.
* Develop metrics and key success factors to support benefit realisation.
* Support, question and challenge the change initiative and project teams on key decisions, milestones, approach and prioritisations.
* Provide strong governance and reporting to ensure transparency and confidence in delivery.
Continuous Improvement and Internal Focus
* Lead and support continuous improvement activities for the business change team across areas such as capability building, proposition offering and delivery and change frameworks.
* Coach peers and other roles, teaching where required, on methodologies, business insights and core skills.
Experience:
* Extensive experience of providing consultancy to senior business stakeholders (internal or external)
* Strong ability to influence senior stakeholders (board level) in the shaping of their priorities in line with strategic objectives
* Proven experience of shaping and managing large scale transformational business change initiatives – business process, operating model and organisational change
* Strong and demonstrable experience in, or knowledge of, driving change at pace through various types of methodology with core focus on planning, communications, analysis and reporting.
Skills:
* Be proactive, curious and a confident leader with an instinct for problem solving and a champion of a continuous learning culture.
* An ability to combine change objectives into actionable plans and/or innovate solutioning.
* Expert in the facilitation of workshops in relation to shaping, change management, road-mapping, and planning.
* Excellent influencing and collaboration skills with senior stakeholders.
* Excellent verbal and written communication skills, including an ability to articulate complex problems and solutions to different audiences.
* Engaging and confident with strong interpersonal and influencing skills to enable conveying the status of the change initiatives to senior stakeholders.
* Comfortable working in a C-Level/Board environment.
* Resilient and capable of managing escalations.
* Strong skills in ppt, excel and project tools.
* Create compelling and impactful change communications to convey purpose and ensure objectives are easy to understand for team members and initiative sponsors
Desirable:
* Bachelor degree or master degree in business, change, technology or related field or equivalent experience.
* Significant experience of Business Transformation and delivering change
STRICTLY NO AGENCIES PLEASE
We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL.
We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's.
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