Role Summary:
The Residential Porter is responsible for the smooth operation, security, and maintenance of the building, ensuring high standards of service and cleanliness while providing support to residents and contractors.
Hours:
* Monday to Friday: 8:00 AM – 4:30 PM (1-hour staggered lunch).
* Every other Saturday: 9:30 AM – 12:00 PM.
* On-call for emergencies outside normal working hours.
Salary: £22,500
Start date: February 2025
Location: Kensington
Key Duties:
* Security & Access:
* Provide security for the building and gardens during duty hours.
* Control and supervise access for deliveries, contractors, and residents.
* Hold and manage spare keys for flats with signed waivers.
Maintenance & Cleaning:
* Ensure services like lifts, CCTV, and fire alarms are operational; coordinate repairs when needed.
* Replace defective light bulbs promptly.
* Maintain cleanliness of common areas, paths, rubbish areas, and external entrances.
* Oversee quarterly jet washing and regular inspections of all communal spaces.
Resident Support:
* Deliver mail and manage magazine displays in the reception area.
* Welcome new residents and provide building briefings.
* Monitor works in flats, ensuring house rules compliance and common areas are left clean.
Emergency Response:
* Be available for call-outs and emergencies outside regular hours.
General Administration:
* Maintain records of daily events, sub-tenants, and contractors.
* Organise seasonal decorations and manage removals, including pre - and post-condition inspections.
Requirements:
* Smart appearance while on duty.
* Ability to handle maintenance tasks when required.
* Strong communication and organisational skills.
This role requires a proactive, responsible individual committed to providing exceptional service to residents and maintaining the building's standards.