Job Title: Maintenance Assistant
Department: Maintenance
Work Location: The Mount Royal Hotel, Edinburgh
Key Reporting Line / Reports to: Maintenance Manager
Scope: Responsible for a smooth running of the Maintenance Department under guidance from the Maintenance Manager at their work location.
Key Responsibilities & Missions
* Implements effective preventative and routine maintenance inspections under guidance of their manager
* Assists and supports the undertaking of maintenance and repair of all mechanical service pumps, valves, boilers, calorifiers, AHU, and auxiliary plant
* Assists and supports the undertaking of maintenance and repair of heating, ventilation, and air-conditioning equipment as directed by their manager
* Carries out general painting, tiling, and all reasonable duties as directed by their manager
* Records accurately all necessary plant information in the appropriate logs and brings any defects to the attention of their manager
* Deals with guest requests in a timely and efficient manner, communicating with other departments if necessary
* Monitors engineering stock levels on a regular basis and communicates low levels of required items to their manager
* Maintains the job log system thereby ensuring job statuses are accurate and jobs are completed within the targeted timescales
* Documents handover at shift change, i.e., keys, radio, phone, and all incomplete work orders or work in progress
* Takes responsibility for any hazards whilst on duty and informs key stakeholders
* Attends fire alarm calls immediately and acts as part of the firefighting team leader (in the absence of their manager) in conjunction with the Duty Manager
* Uses the appropriate safety clothing and equipment and follows all maintenance instructions laid down by their manager
* Is aware of and works in accordance with the COSHH regulations
* Understands and adheres to Company Health & Safety policies and procedures
Physical Requirements / Other
* Able to lift small weights up to 15kg
* Repetitive use of hands for grasping, pushing, pulling, and fine manipulation
* Some exposure to gas, fumes, and chemicals
* Exposure to continuous background, and occasional loud noises
* Stand and walk for extended periods of time up to 4 hours without a break, maximum 10 hours per day
* Works in a safe manner regarding the use of hand tools and is competent in their use
Qualification & Experience
* At least two years' experience working as a Handyman or in a similar role
Attributes / Competencies
* Effective communication skills in written and spoken English
* Good knowledge of basic electrical, plumbing, and carpentry
* Good understanding of general Health & Safety and Fire Safety
* Ability to act on own initiative and think ahead, in order to exceed expectations
* Creativity and confidence to find solutions to everyday challenges
* Clear understanding of properties' key plant equipment and functions
* Ability to work well under pressure and get the job done
* Proven team player with a flexible approach
HR / Training / Health & Safety
* Attends internal and external training as required
* Is prepared to become a designated first aider, if required
* Maintains familiarity with emergency and evacuation procedures
* Assists with training new colleagues, as required
* Ensures all equipment and tools are in good working order, well maintained, and regularly checked
* Ensures they have the skills and knowledge to comply with all safe working practices in line with the Health & Safety at work act and Company Health & Safety Policy
* Maintains a safe and hygienic work environment
Other
* Comes to the assistance of colleagues, as and when required
* Follows good environmental practices, including turning off lights and equipment and minimizing waste
* Is flexible and adaptable to cover shifts at short notice, in the event of holidays and sickness
* Any other requests which may be reasonably expected within the role
Key Relationships
* Maintenance Department
* Regional Maintenance Team
* Property Operations Team
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