Some key focus areas for a Product Manager will be:
Leadership:
* To provide leadership, functional management and support of their delivery train.
* To provide line management of a group of Product Owners (not necessarily aligned to their delivery train). This includes performance management and general pastoral care.
* To support the evolution of Group Technology Services function by continuously reviewing and improving delivery methods and operating structures, and supporting adoption across the Change community.
Change:
* Engage with stakeholders to agree improvements to products and services that deliver the maximum possible value.
* Work with stakeholders and Change Management on idea generation.
* Accountable for the delivery of change by your train on schedule, to budget and meeting agreed scope and quality criteria, including compliance.
Production Support:
* Accountable for the production service of the applications within the remit of the delivery train.
* Each of these areas should be managed, prioritised and built into roadmaps and capacity plans in order to meet service levels and targets.
* Work with business stakeholders to get ready for 'live' and define what 'live' looks like.
* Implement and manage success metrics for the product whilst taking responsibility for the entire product lifecycle.
Management / Product Management:
* Work together with the Product Owners to craft a product delivery roadmap and execute this against its objectives.
* Accountable for executing the planning and prioritisation of train delivery (in collaboration with Business Owners and Sponsors) that balances business value, service stability, and effective delivery.
* Build relationships with users to understand needs and challenges. Disseminate this to the delivery team.
Qualifications:
* Demonstrate excellent strategic ability with a pragmatic approach.
* Have experience of presenting business cases and other relevant content at C-suite level.
* Have gained a strong understanding of all elements of the entire product management process.
* Be an experienced people manager with a track record of coaching and supporting colleagues to help them fulfil their potential.
* Be customer obsessed!
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