He successful candidate for the role of Sales Coordinator will focus on, but not limited to, the following duties and responsibilities
The Sales Coordinator is responsible for dealing with all incoming customer orders and enquiries, to ensure they are dealt within agreed timescales.
To provide an excellent level of customer service and maximise on all opportunities to assist with the growth of all aspects of the product portfolio
Sale & Hire Order Processing
Process customer orders and requisitions received for hire and sale products, liaising with IT team and Purchase, system alerts for stocked items.
Maintain communication with the customer for all information required to fully process orders.
Manage the central mailbox with the team for all incoming orders, ensuring emails are dealt with in a timely manner and processed in the system for visibility of progress.
Resolve Queries relating to stock, transport etc must be fed back to customer to agree a new delivery date
Key requirements
Bachelor’s degree ideally Business degree
Active listening skill
Good ability to communicate with internal & external sources and negotiation skills.
Analytical skill to identify the underlying principles, motivations, reasons, or facts by breaking down information or data into separate parts
Excellent communication skills are essential. IT skills are also essential, particularly in MS Office.
The successful candidate must be: well presented, clear, concise, confident and very well organized.
Other key characteristics are results orientated, flexible and capable under pressure.
Overseas candidates are eligible to apply for the JOB but before commencing work must establish the right to work in the UK immigration status
In return we offer a stimulating environment in a very growing and dynamic culture with a competitive salary on offer plus benefits. We offer phenomenal opportunities for our employees and hard work, flexibility, and innovative thinking are rewarded with increasing responsibility and opportunity