Security Cleared - Lead PMO and Special Projects Manager at Synergize Consulting Ltd
Synergize Consulting is currently recruiting for an IT Infrastructure Support Specialist to work onsite at a large government customer account based in the Cumbria area. The IT Infrastructure Support Specialist will be working within a dedicated systems support team at the customer site, on a 24/7 365 shift pattern (4 shifts: 2 days then 2 nights on a 12.5-hour shift, followed by 6 shifts/days ‘off’ on rotation). The successful candidate will be key in supporting the facility and the customer with their IT-related needs.
The IT Infrastructure Support Specialist will be responsible for supporting the customer’s servers, networks (and associated hardware), and storage. Therefore, they will need to have good knowledge and experience in these areas, as well as experience in desktop services.
They will generally work in a three-person team to provide all services as requested by the Team Leaders. The work will vary from day to day, and the successful candidate will be required to undertake any work assigned to them that supports the facility and the customer.
The successful candidate will be expected to investigate technical issues, run diagnostics, and interpret manufacturers' management tools to determine root causes and resolve technical problems. The IT Infrastructure Support Specialist should have knowledge and experience in the following areas:
Desktop Services
* Laptop
* Desktop
* Printer
* MS Office 2016
* Windows 10
Datacentre
* Switch, Router
* Storage
* Tape archive
* Windows Server 2012/16
* SQL Server 2014/16
* Firewalls
* Load Balancers
Security
* McAfee suite
* Trend suite
* LogRhythm
* RSA
* AD
* CISCO ISE
Toolsets/Admin
* CA suite
* ServiceNow
* Network Shares
* Print services
* Licences
* Certificates
* Visual Studio Professional 2012
* PowerISO 6.7
* vRealize suite
* Unisphere Management
* SQL Management Studio
* Microsoft Enterprise Mobility + Security (EMS)
* Microsoft Systems Management Server (SMS)
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Information Technology
Industries
Technology, Information and Media
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