Job summary We are looking for a motivated and detail-oriented Business Admin Apprentice with Clinical Coding to join our GP practice. This role is ideal for someone eager to develop their administrative and clinical coding skills while supporting the smooth running of the practice. You will gain hands-on experience working with EMIS Web, handling patient records, managing incoming and outgoing documents, and ensuring accurate clinical coding. Main duties of the job Document Management & Administration: Processing incoming clinical correspondence, ensuring documents are received, coded, and filed correctly. Managing outgoing referrals to other healthcare providers, ensuring accurate and timely processing. Liaising with clinicians and administrative staff to ensure patient records are up to date. Maintaining accurate digital and physical filing systems in line with GDPR and confidentiality policies. Clinical Coding & Data Management: Reviewing and assigning appropriate clinical codes to patient records using EMIS Web. Ensuring consistency and accuracy in coding for quality reporting and data management. Supporting the audit of patient records to identify and correct any discrepancies. General Business Administration: Handling queries from healthcare professionals and patients related to document processing. Assisting with general practice administration, including data entry and scanning. Supporting the practice team in maintaining a high standard of patient care and record management. About us We are a split site dispensing practice serving ca. 8500 patients. Our team is made up of GPs, practice nurses, healthcare assistants, pharmacist, First Contact Physios, Mental Health workers and paramedic all supported by a dedicated admin team. Date posted 22 April 2025 Pay scheme Other Salary £7.55 an hour In line with UK Nat. Min. Wage for apprentices, age/year Contract Apprenticeship Duration 18 months Working pattern Full-time Reference number A2514-25-0006 Job locations Ponteland Primary Care Centre Meadowfield Ponteland Newcastle upon Tyne NE20 9SD White Medical Group Jackson Road Wylam Northumberland NE418EL Job description Job responsibilities Document Management & Administration: Processing incoming clinical correspondence, ensuring documents are received, coded, and filed correctly. Managing outgoing referrals to other healthcare providers, ensuring accurate and timely processing. Liaising with clinicians and administrative staff to ensure patient records are up to date. Maintaining accurate digital and physical filing systems in line with GDPR and confidentiality policies. Clinical Coding & Data Management: Reviewing and assigning appropriate clinical codes to patient records using EMIS Web. Ensuring consistency and accuracy in coding for quality reporting and data management. Supporting the audit of patient records to identify and correct any discrepancies. General Business Administration: Handling queries from healthcare professionals and patients related to document processing. Assisting with general practice administration, including data entry and scanning. Supporting the practice team in maintaining a high standard of patient care and record management. Skills & Qualities Required: Eligible for an apprenticeship Good communication and interpersonal skills Strong organizational and time-management abilities Basic IT skills, including familiarity with Microsoft Office Attention to detail and accuracy in administrative tasks Ability to work both independently and as part of a team A professional and friendly attitude Willingness to learn and adapt in a healthcare environment Entry Requirements: English GCSE Grades 9-4 or A-C or Functional Skills Level 2 Maths GCSE Grades 9-4 or A-C or Functional Skills Level 2 No prior experience neededjust a keen interest in administration and healthcare Must be eligible to undertake an apprenticeship in the UK Driving licence or working towards one is desirable but not essential (due to location) Appointment is subject to Enhanced DBS check Benefits: On-the-job training and support from experienced staff. As part of your apprenticeship, at least 6 hours per week will be dedicated to off-the-job training. This training may include: - Attending college or online learning sessions related to business administration and clinical coding. - Shadowing experienced staff to develop practical knowledge. - Learning how to use EMIS Web and other NHS systems. - Undertaking clinical coding training (e.g., SNOMED codes, Read Codes). - Completing coursework and assessments set by the apprenticeship provider. - Attending workshops on NHS policies, data protection, and patient confidentiality. - Researching best practices for document management and healthcare administration. This structured learning will support your development and help you gain a recognised qualification while working in a real-world healthcare environment. Full training in clinical coding and EMIS Web. Opportunity to develop valuable skills in healthcare administration. Career progression opportunities within the NHS or healthcare sector. Working hours: 37 hours per week Holiday entitlement: 21 days annual leave plus 8 bank holidays Probation period: 6 months Notice period: 1 week during probation, 1 month after probation Pension: NHS Pension Scheme (auto-enrolled) for eligible employees Sick pay scheme Uniform provided Job description Job responsibilities Document Management & Administration: Processing incoming clinical correspondence, ensuring documents are received, coded, and filed correctly. Managing outgoing referrals to other healthcare providers, ensuring accurate and timely processing. Liaising with clinicians and administrative staff to ensure patient records are up to date. Maintaining accurate digital and physical filing systems in line with GDPR and confidentiality policies. Clinical Coding & Data Management: Reviewing and assigning appropriate clinical codes to patient records using EMIS Web. Ensuring consistency and accuracy in coding for quality reporting and data management. Supporting the audit of patient records to identify and correct any discrepancies. General Business Administration: Handling queries from healthcare professionals and patients related to document processing. Assisting with general practice administration, including data entry and scanning. Supporting the practice team in maintaining a high standard of patient care and record management. Skills & Qualities Required: Eligible for an apprenticeship Good communication and interpersonal skills Strong organizational and time-management abilities Basic IT skills, including familiarity with Microsoft Office Attention to detail and accuracy in administrative tasks Ability to work both independently and as part of a team A professional and friendly attitude Willingness to learn and adapt in a healthcare environment Entry Requirements: English GCSE Grades 9-4 or A-C or Functional Skills Level 2 Maths GCSE Grades 9-4 or A-C or Functional Skills Level 2 No prior experience neededjust a keen interest in administration and healthcare Must be eligible to undertake an apprenticeship in the UK Driving licence or working towards one is desirable but not essential (due to location) Appointment is subject to Enhanced DBS check Benefits: On-the-job training and support from experienced staff. As part of your apprenticeship, at least 6 hours per week will be dedicated to off-the-job training. This training may include: - Attending college or online learning sessions related to business administration and clinical coding. - Shadowing experienced staff to develop practical knowledge. - Learning how to use EMIS Web and other NHS systems. - Undertaking clinical coding training (e.g., SNOMED codes, Read Codes). - Completing coursework and assessments set by the apprenticeship provider. - Attending workshops on NHS policies, data protection, and patient confidentiality. - Researching best practices for document management and healthcare administration. This structured learning will support your development and help you gain a recognised qualification while working in a real-world healthcare environment. Full training in clinical coding and EMIS Web. Opportunity to develop valuable skills in healthcare administration. Career progression opportunities within the NHS or healthcare sector. Working hours: 37 hours per week Holiday entitlement: 21 days annual leave plus 8 bank holidays Probation period: 6 months Notice period: 1 week during probation, 1 month after probation Pension: NHS Pension Scheme (auto-enrolled) for eligible employees Sick pay scheme Uniform provided Person Specification Qualifications Essential English GCSE Grades 9-4 or A-C or Functional Skills Level 2 Maths GCSE Grades 9-4 or A-C or Functional Skills Level 2 Desirable Driving licence or working towards one is desirable but not essential (due to location) Eligibility to apply Essential Must be eligible to undertake an apprenticeship in the UK Appointment is subject to Enhanced DBS check Experience Essential No prior experience needed, just a keen interest in administration and healthcare Desirable Good communication and interpersonal skills Strong organizational and time-management abilities Basic IT skills, including familiarity with Microsoft Office Attention to detail and accuracy in administrative tasks Ability to work both independently and as part of a team A professional and friendly attitude Willingness to learn and adapt in a healthcare environment Person Specification Qualifications Essential English GCSE Grades 9-4 or A-C or Functional Skills Level 2 Maths GCSE Grades 9-4 or A-C or Functional Skills Level 2 Desirable Driving licence or working towards one is desirable but not essential (due to location) Eligibility to apply Essential Must be eligible to undertake an apprenticeship in the UK Appointment is subject to Enhanced DBS check Experience Essential No prior experience needed, just a keen interest in administration and healthcare Desirable Good communication and interpersonal skills Strong organizational and time-management abilities Basic IT skills, including familiarity with Microsoft Office Attention to detail and accuracy in administrative tasks Ability to work both independently and as part of a team A professional and friendly attitude Willingness to learn and adapt in a healthcare environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name White Medical Group Address Ponteland Primary Care Centre Meadowfield Ponteland Newcastle upon Tyne NE20 9SD Employer's website https://whitemedicalgroup.gpsurgery.net (Opens in a new tab)