Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. To gain a greater understanding of these exciting and challenging roles please go to the Immigration Enforcement careers page.
What is an Immigration Removal Centre (IRC)?
An IRC is a secure building that holds detained individuals (residents) who are held prior to their removal from the United Kingdom or for nationality and identification purposes.
There are currently six IRCs in England and one in Scotland, with two more planned to open in England soon; Haslar IRC and Campsfield House IRC.
All IRCs are overseen by the Home Office’s Immigration Enforcement Detention Services and are contracted out to private companies who ensure all aspects of the IRC are run safely and securely, adhering to relevant policy, standards, and legislation.
The Detention Services Compliance Team operate within the IRCs, ensuring that our IRC Suppliers provide the required levels of service and care for the residents detained there, as well as oversight of all the operational activity.
This is an exciting opportunity to work in a fast paced and varied role. As an Operations Officer, you will be one of a team who monitor the standards within the IRCs and the performance of the IRC Supplier, ensuring effective delivery of contracted services. This is achieved by regularly walking throughout the IRC, interacting with IRC supplier staff and the detained residents.
Responsibilities
* Managing the team’s shared inbox, responding to enquiries in a timely fashion.
* Being available for an out of hours on-call service for Detention Operations rotated between team.
* Ensuring Residents within the centre are provided with an effective service in line with Detention Services Performance Standards & Framework.
* Monitoring the IRC Supplier’s compliance with the contract, ensuring that the site is run in a healthy, safe, and secure manner in accordance with relevant legislation. Providing regular updates to your manager and Carrying out Immigration Enforcement’s statutory duties around the IRC, including authorising the use of temporary confinement or removal from association for residents as necessary.
* Collecting, processing, and auditing complaints in line with the policy, working collaboratively with the complaints department.
* Representing the Home Office at a range of meetings that include, planning in the difficult removals of residents, daily operational meetings, resident consultative committees, Independent Monitoring Board (IMB), security, healthcare, and safer community meetings.
Training
You will be required to complete Personal Safety Training Level 2 that must be refreshed annually.
Working pattern
Due to the business requirements of this role, it is only available on a full-time basis.