Company Description
Everlast Gyms is fueled by the passion and ambition of our people. Their commitment to fitness is unparalleled, and their knowledge and service levels engage our customers. Our drive and ambition to be the best is unrivaled.
Elevation is part of our core, complemented by great company benefits, including:
* 20% discount across all facias
* Frasers 1000 bonus scheme
* Free Gym membership
* Monthly Frasers Champion - winners get double their salary for the month
* Opportunity to deliver personal training sessions
Job Description
Main Duties and Responsibilities:
* Maximize every member and guest’s experience in our club.
* Support the sales and retention of memberships through excellent customer service.
* Contribute to the cleaning and hygiene standards of the club as required.
* Act as a competent key holder of the club, covering shifts as needed.
* Maintain a good understanding of the membership software system.
* Stay up to date with current Fitness Challenges, Class descriptions, and gym floor focus and participate in these.
* Support the Fitness Manager with Gym Floor operations.
* Experience the products and services on offer.
* Ensure the cleanliness of the facilities is always above expectations, taking an active role in the upkeep of the club with support from the team.
* Drive secondary spend KPI targets.
* Competently handle member complaints and ensure the relevant manager is informed.
Qualifications
Need to be:
* Outgoing, with a positive mindset.
* Competent in all administrative duties.
* Driven and ambitious, with a keen desire to learn and develop specific behaviors and competencies for the role.
* Willing and able to participate in learning and development opportunities to progress your competencies and career.
* Able to take on operational key holder duties as required by the business.
* Passionate about fitness, administration, and customer service.
* Flexible to work shifts to meet business needs and take on additional duties to support team members.
* Target-focused to assist the club with sales and retention, contributing to business success.
Additional Information
To see more of the great things our brand does, please visit our LinkedIn page.
An opportunity like this at Frasers Group is for the fearless. The potential is massive, and the experience is unrivaled. To make the most of it, you need to live and breathe our principles:
* Think without limits - Think fast, think fearlessly, and take the team with you.
* Own it and back yourself - Own the basics, own your role, and own the results.
* Be relevant - Relevant to our people, our partners, and the planet.
#J-18808-Ljbffr