Customer Team Member
Location: A1 (Main Road), null, Crosby, IM4 2HA
Pay: £12.45 per hour (including IOM allowance)
Contract: 39 hours per week + regular overtime, permanent, full time
Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
We’re looking for Customer Team Members to join our team at Co-op.
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
What you'll do:
* Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
* Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
* Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
* Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
* Support your local community – get involved in all kinds of activities and events!
This job would suit people who have:
* A genuine care for the needs of customers and members
* Great people skills, with the ability to build positive relationships with customers and colleagues
* A positive approach to change and problem solving
* The flexibility to work a range of different shifts
Why Co-op?
* 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday events)
* A pension scheme with up to 8% employer contributions
* 31 days of holiday (including bank holidays, pro rata for part time colleagues)
* Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
* 24/7 employee assistance service
* Full, paid training and dedicated support for your personal development and career progression
Building an inclusive workplace:
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
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