Job DescriptionWe are looking for Customer Service Advisors to join our Surveyor booking team at our National Operations Centre based in Castle Donington, Derby. OTE- £25,500k - Uncapped Commission - Overtime paid x2 hourly rateAbout the role:You will be providing a telephone-based booking service for our clients who have instructed us to conduct residential surveys in relation to mortgage valuations this could range from high street banks to individual customers.Main Responsibilities of a Customer Service Advisor:
* Booking appointments for our Surveyors to conduct property valuations/surveys to assist clients with their potential mortgage application or property purchase.
* Delivering a proactive, professional, and productive service.
* Ensuring that you are always delivering service excellence.
* Ability to overcome customer’s objections to ensure that service levels are maintained for our clients.
Benefits of being a Customer Service Advisor:
1. 25 days annual leave + Bank Holidays.
2. Day off for your birthday.
3. 1 day a week working from home on a Wednesday.
4. Overtime paid 2 x hourly rate.
5. Clear career progression with the opportunity to gain industry qualification.
6. Annual Charity Day where we support local community charities and activities.
7. Perks at Work ...