1. To ensure that the values and principles of the organisation are translated into the philosophy and operational policy/service specifications for the services and that these are evident in everyday practice and reviewed on a regular basis, ensuring that the services are delivered and developed in line with relevant Trust policies, procedures and values. 2. To provide strong clinical leadership as well as work as a member of a team. 3. To establish, develop and review policies, practices and procedures which meet legislative, Trust and directorate requirements. 4. Clinical responsibility for the quality and performance of services offered in the High Volume Users Team, in conjunction with the Operational Team Manager, ensuring processes are in place for the delivery of safe and compassionate care in accordance with Trust policies, procedures and values 5. To contribute to strategy and clinical governance plans for the service area and directorate. To take a lead in implementing specific projects in relation to this. Develop and maintain links and support networks with other teams within the service area, ensuring consistency. 6. Lead a multi-disciplinary team of staff in the delivery of high- quality evidence based practice, ensuring that regular supervision and appraisal takes place. 7. The post holder will be responsible for the assessment of care needs, the development, implementation and evaluation of recovery-based care programmes and the setting of standards of care to patients and their families. 8. To facilitate an environment where the physical, emotional, health, social, educational, cultural and spiritual needs of service users can be met. With a specific focus of safe, caring, responsive, effective and well led service delivery.