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Head of People & Talent at The Midnight Club | Career Coach & Future of Work Speaker
ABOUT THE MIDNIGHT CLUB
The Midnight Club is a 360 creative studio.
A united group of creators, makers and entrepreneurs - specialising in original, progressive solutions for the world's most ambitious and adventurous brands.
We're called a Club for a reason.
Through a rich understanding of the landscape and environments around us, we build concepts and stories which impact culture, make a difference and drive action. We show up with energy and personality, building magnetic campaigns with a human touch.
THE ROLE
The Account Director position holds a critical influence in defining client perception of the agency - how our partners think and talk about us, how likely they are to recommend and remain with us long term. The AD drives the day-to-day heartbeat of our service, supporting both the health and performance of our internal disciplines as well as the stability and satisfaction of clients, in tandem.
The role also demands a keen eye for the progression and prosperity of our commercial relationships - staying wired into the thoughts and feelings of clients, partners and even suppliers - spotting opportunities and recommending means of refinement to the business.
You protect our standards meticulously and in doing so, guide and guard the brand partnerships and projects at hand. Ultimately, you are responsible for the quality and consistency of information and tools shared with your clients on a daily basis. You should be comfortable orchestrating and presenting documents, whilst managing the tone, structure and schedule of meetings - landing our club values whilst imprinting your own style, taste and personality on the project at hand.
You will lead the associated account team and broader TMC personnel supporting delivery, to enable excellent standards of service and commercial efficiency - whilst sustaining a positive energy and determination to succeed among staff.
What you will be doing:
1. Campaign and project management from concept to consumer
2. Line management and leadership of SAM, AM and AE level staff
3. Co-ordination and direction of Creative, Design and Production personnel
4. Navigating client requirements and challenges across budgets, timings and production considerations
5. Alignment and collaboration with TMC Snr Leadership team
6. Informing and updating TMC revenue forecast and budget setting
7. Informing and updating TMC project logs and status
8. Health checks and core relationship building with focus clients
9. Adhering to our local & environmental purchasing policies, reviewing the targets from our impact report.
About yourself:
1. 5+ years’ experience in a similar Account Director or Senior Account Management role
2. Strong experience in presenting to clients and relationship building
3. Relevant experience in creating & managing presentations, across Google Suite, Microsoft or Keynote
4. Competent in putting together estimates for simple projects
5. Comfortable with financially tracking projects
6. A wider interest in culture outside of work - bringing in new perspectives to the company
7. Understanding of agency process
8. Organised and methodical with high attention to detail
9. Experience leading a team of at least 2 Account Managers or Account Executives
COMPANY BENEFITS
1. Xmas office closure in addition to your Holiday entitlement
2. Company healthcare for yourself with Health Shield
3. Assistance programme with 24/7 confidential access as part of your Health Shield plan
4. Hybrid working scheme - Tuesdays, Thursdays plus another day of your choice in the office
5. Mentoring programme parallel to your Line Management scheme
6. Full access to a range of training courses
The Midnight Club is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. The Midnight Club is an accredited Real Living Wage Employer.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Business Development, Advertising, and Project Management
Industries
Advertising Services
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