Job Title: Finance Administrator (Accounts Receivable)
Location: Work from Home *There is potential to have to attend the office for training purposes on occasion*
Rate of Pay: £12.04ph (Weekly Pay)
Contract Type: 3 Months Temporary Role
Hours: 9am-5pm - Monday-Friday
Start Date: ASAP
Are you a detail-oriented individual with excellent organisational skills and a passion for delivering high-quality financial support? We are seeking a Finance Administrator to join our Accounts Receivable (AR) team. This role provides a fantastic opportunity to work in a busy finance environment, supporting key financial processes while contributing to CQC's mission.
About the Role
As a Finance Administrator, you will support the Accounts Receivable Manager and Finance Co-ordinators in managing billing, debt collection, query resolution, and maintaining accurate financial records. You will play a vital role in ensuring the smooth operation of the AR team by processing invoices, managing debtor accounts, and delivering excellent customer service.
Key Responsibilities
* Input manual invoice requests in line with the monthly reporting cycle.
Debt Management:
* Manage debtor accounts to ensure timely collection of outstanding amounts by contacting customers via phone and email.
* Monitor and track agreed payment plans.
* Perform daily receipting of cash received from customers and allocate to debtor accounts.
* Support Finance Co-ordinators in the enforcement process for non-payment of fees.
Query Management:
* Apply knowledge of the fee scheme to calculate fees invoiced to providers and provide clear communication of applicable policies.
* Use knowledge of fee schemes and policies to process credits or refunds owed to providers.
* Communicate relevant policies, including the fees scheme, to registered providers.
Other Responsibilities:
* Maintain records in compliance with information security procedures.
* Provide consistently excellent customer service to both internal and external stakeholders.
* Liaise with internal and external customers to address non-compliance with financial policies, escalating sensitive issues when necessary.
* Provide general support to the Accounts Receivable Manager as required.
* Undertake additional duties that align with the role and responsibilities.
* Uphold CQC Values and Behaviours, promoting equality, diversity, and human rights in all interactions.
About You
We are looking for a motivated individual who thrives in a busy team environment. You will need to have:
* Strong verbal and written communication skills, with the ability to tailor communication to different audiences.
* Good organisational and administrative skills.
* Strong problem-solving abilities.
* A self-starter attitude with the ability to work independently.
* Experience working in a busy team environment.
* Good IT skills, including proficiency in Microsoft Office applications.
* Previous experience working in a finance environment.
* Experience using a finance ledger.
* Familiarity with the CQC fee scheme and CRM systems.
How to Apply
To apply, please submit your CV and a member of the team will be in touch with the next steps if you have been shortlisted. If you do not hear back within 7 days please assume you have been unsuccessful.
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