At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way. Passionate about choice? So are we. We believe in making "Your Body, Your Choice, Your Future" a reality for everyone. Contract type: Permanent Salary: £34,600 (FTE) Hours: 22.5 – 30 hours per week What is a Clinical Practitioner? As a Clinical Practitioner, you'll be supporting our clients' on our 24-hour advice line, guiding them pre and post-treatment, advising on next steps, and referring them for further care when needed. In our supportive team, you'll educate clients over the phone, focusing on their aftercare needs ensuring every client feels heard and cared for. We'll provide tailored training to help you excel in providing safe and effective abortion and vasectomy aftercare. Expect to thrive in a fast-paced, client-centred environment that empowers you to grow your clinical and professional skills. This is a hybrid role where the successful candidate will be expected to be onsite for up to 6 weeks whilst training. Key responsibilities Triage clients over the phone : Provide a reassuring and empathetic service to our clients whilst evaluating and prioritising clients’ needs Liaise with other departments within the one-call contact centre : Collaborate with various departments to ensure seamless service delivery and comprehensive support for clients Undergo personal and professional development activities : Engage in continuous learning and development opportunities to enhance skills and knowledge. Consistently demonstrate the 6 C's of nursing : Uphold the core values of nursing in all interactions and responsibilities to ensure high-quality care and professional integrity. For more information about the role, please view the following job description: https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Clinical-Practitioner.pdf What can we offer you? Say goodbye to the ordinary and embrace the extraordinary – improve your work life balance with a set shift pattern where you will know your hours each week Enjoy complimentary free onsite parking Alongside 25 days annual leave, enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday Access to Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age. MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults. We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely. We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications. If you feel this is the role for you, why not apply now to ensure you're considered for this role? Please note, if you do not upload a CV or Resume, your application will not be considered.