Main area: 999 Clinical Supervisor - Nurse/Paramedic Grade NHS AfC: Band 6
Contract: Permanent
Hours:
* Full time
* Part time
* Flexible working
Job ref: 278-999CS-1224-NW
Employer: South East Coast Ambulance Service NHS Foundation Trust
Employer type: NHS
Site: Emergency Operations Centre
Town: Gillingham/Crawley
Salary: £37,338 - £44,962 Plus unsocial hours
Salary period: Yearly
Closing: 05/01/2025 23:59
Job overview
999 Clinical Supervisor.
We would like to hear from Band 6 Paramedics and Nurses with experience in acute medicine/emergency department, primary care, and community response teams who would like to join a dynamic team specializing in telephone triage offering urgent & emergency care.
Main duties of the job
South East Coast Ambulance Service NHS Foundation Trust is looking to recruit staff to work as Clinicians in our Integrated care (999/111) Emergency Operations Centres.
You will be working within the multi-disciplinary clinical team in our contact centres situated in Gillingham and Crawley. You will be providing support for incoming emergency calls, carrying out remote triage of patients over the phone to ensure access to the most appropriate care pathways to meet the patient’s needs.
You will need a proven track record of extensive clinical experience working across a variety of primary care and urgent & emergency settings, with well-honed patient consultation skills including excellent telephone communication skills, be self-motivated, and able to manage your own workload.
Working for our organisation
The role requires:
* Permanent full-time contracts
* 24-hour rotas that involve unsocial hours working due to the delivery of patients presenting through 999.
* This is a 7-day per week role and there is a requirement to work a variety of shifts. Unsocial hours are payable in addition to the salary quoted, dependent upon working pattern.
Detailed job description and main responsibilities
You will need to be a registered Paramedic or Nurse (Adult) with significant experience of clinical practice in the field of primary care and urgent & emergency care.
You will be required to have operated in an autonomous capacity within a primary/urgent/emergency care setting.
You will have sound assessment and decision-making skills, the ability to plan and prioritize clinical workloads and the ability to negotiate appropriate treatment and referral strategies.
Excellent communication skills and the ability to work under pressure are also prerequisites for this role.
Person specification
Experience
* Evidence of a minimum of two years in an autonomous role: in primary/urgent and emergency care or Medical ward or Community Response teams.
* Ability to manage risks and defuse stressful situations and aggressive patients, including well-developed personal stress management techniques.
* Experience of mentoring/training junior staff and sharing knowledge and skills.
* Experience in remote/telephone assessment and consultations.
* Knowledge of Safeguarding frameworks.
* Knowledge of clinical governance and audit.
Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding unless proven, relevant NHS or equivalent experience can be demonstrated.
The Trust is passionately committed to being an inclusive employer - a place where we can all be ourselves and succeed. As an employer, we offer a range of family-friendly, inclusive employment policies, flexible working arrangements, staff engagement networks, facilities, and services to support staff from different backgrounds.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief. The Trust is making progress towards its aim of becoming more reflective of the diversity of our community in our workforce.
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